Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

Hello Gift Lady :-)

 

I just wanted to say thank you for the professional and efficient service. 

I will definitely be using you again, and will recommend you to everybody i know!

 

Beautiful day to you, 
Candice 

- Candice Parsons

Thanks very much for sorting that out, delivery on the 23rd is great. I placed an order with you a few months ago as well and the service was excellent - often a rare thing!!!
- Francesca

I placed an order with you on the 18/02 and requested a special delivery date for the 21/02, Not having much confidence I went ahead with this order hoping you would be able to comply.I was pleasantly surprised when I rang up the recipient to wish them for their birthday to hear that the gift had arrived. I would very much like to thank and congratulate you on a Fantastic service. The gift was delivered on time, and was beautifully presented. Thank you so much for a great service, I will be recommending you to our friends and colleagues.
- Janine and Peter Baum

Dear Gift Lady,

Thank you so much once again for a reliable service that brings much joy to my far-away family.

All best,
Luana

- Luana

Hello Lee-Ann,  Thank you for letting me know about the delay.  I was wondering if there had been a delay because my stepmom normally calls me to thank me, and that is normally how I know that the parcel was successfully delivered.   Of course union actions are outside your control.  I appreciate your contacting my stepmom and making alternative arrangements.  I have always found your service to be very good and will continue to use you.  Regards,  Liz Crawford
- Liz Crawford

I just wanted to say thank you, both the items I ordered were delivered as promised, and were of high quality. Two happy Moms!  I will definitely be using Giftlady again and will recommend you to my friends.

Thank you again.

Sandra van Rooyen 

- Sandra van Rooyen

My Gift Lady experience: Being typically blokish, I left arranging for flowers to be delivered for my Mum's 50th birthday until the afternoon before her birthday. Panicking and breaking into a cold sweat I decided to visit The Gift Lady's web page which I noticed an advert of in the SA Promo magazine. Although initially sceptical, I was amazed and pleasantly surprised when my Mum called me early the following morning delighted with her beautiful bunch of Red Roses, which was delivered in super fast time the following morning, this after me only placing the order at 6pm in the UK. Thank you 'The Gift Lady' for making me and my Mum's day by keeping your promise and delivering 9000 miles away without delay! A happy customer.
- Thane van Niekerk, London

Thanks, Riandri. I wasn't sure if that was an automated email :-)

 

I really appreciate your team providing a same-day delivery at short notice.

Very impressed.

 

Kind regards

Chris

- Chris

Thank you very much for the reply. My daughter-in-law got the flowers and she is really very pleased with them, they are exactly as shown on your web site. Thanks again.
Best regards
Colleen
- Colleen Badman

Dear Lee-Ann and Team,

 

As always, stunning, stunning !!  I have just spoken to Ma-Mari and she was super happy with the flowers and especially Sarah's incredible designs.  I am so very grateful to you and your Team that we are able to do this for our beloved mum.  Since she is expecting her two brothers and their wives tomorrow for a visit, this came as a special bonus for her !

 

 

Warm wishes,

 

Lisa & Gerry Benedix

CANADA

- Lisa & Gerry Benedix

Hi 

Now I am really impressed.  Thank you, I just received my parcel and I am very happy with the service and quality of the goods. 

Have a great day.

Kind Regards,

Kathy Finkelstein

- Kathy Finkelstein

I really appreciated your great service and the promptness of the delivery. Super!

Heidi

- Heidi

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