Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

Dear Katerina Many thanks for all your help in organising a 50th birthday present.

My brother was delighted. I was very impressed with the superb customer service and will definitely be recommending your company to friends.

 

Kind regards Paola UK

- Paola UK

Hi,

I just want to say thanks for the good service.

I have used you guys a few times before and have never ever had any problems. 

I donít think I will ever make use of another company.

Have a blessed day and weekend.

Regards 

Amanda Denys

- Amanda Denys

Hi Lee-Ann

 

Thank you for your confirmation. I totally understand that the gift cannot be delivered today. I was not able to sort out the payment until yesterday evening so was more worried about getting that sorted out than the parcel arriving by today.

 

I must commend you on the excellent customer service you have provided.

 

Thanks again

 

Helen 

- Helen Jones

Hi Giftlady 

I just want to thank you for your prompt delivery of this gift basket. I love using your service and I know I can trust you. This is a huge issue when you are the other side of the world and I highly recommend your service.

Thank you for bringing joy to my family Arlene Viljoen Brisbane - Australia

- Arlene Viljoen

Dear Yolandé,

Thank you so much for getting back to me. My Lil sisters has just informed me that their gifts has arrived. Needless to say both her and my mom are very happy and over the moon. I work in the UAE, Dubai, and don't get to see them often but with the help of your wonderful gifts I get to spoil them a little bit when the 'I'm missing home' feeling kicks in.

Once again thank you so much and I'll definitely be using your wonderful services again.

Kind regards,
Angelique Engels 

- Angelique Engels

Dear Giftlady

 

A big thank you for getting this gift to our Birthday girl

 

Fantastic service

 

Kind regards

Ms H de Beer

- Ms H de Beer

Hi Riandri

Thank you very much for the good service you have continued to give.

Kind regards

Fikile 

- Fikile Mboleka

Dear Lee-Ann

Thank you so much. I appreciate you being so efficient and following through on such short notice. The hamper looks great, and thank you so much for delivering it on time, it was really important!

Have a great evening. Kind Regards,

Nikki Flanagan

- Nikki Flanagan

Hi Katerina . Thanks again for all your help with this, itís a pleasure dealing with you.  Have a fantastic weekend :-)   Seipati Monyai,  Executive Assistant to Heidi Volschenk,  KPMG Services (Proprietary) Limited
- Seipati Monyai,

Hi Lee-Ann

Thank you for your advice about ordering cupcakes with blue icing for my nephew. 

You guys provide a brilliant service! 

Kind regards, Celia

- Celia

Dear Lee-Ann,

 

A huge big THANK YOU for the timely delivery to my parents-in-law! It means so much to me that they received their hamper before heading out for their anniversary lunch.

Tomorrow they are heading off to the coast and will most definitely enjoy their goodies while on holiday :)

I will definitely be using your services again in the future!

 

With best regards,

Karen

- Karen

Hi Annette, Thank you for the wonderful service. The hamper looked fabulous and it arrived early the following day - I appreciate your efforts to dispatch it quickly. Kind regards.
- Lillian

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