Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

Hello, I just heard from my friend that you delivered the flowers and they were breath taking - THANK YOU SO MUCH for helping me make this a wonderful day for her. Especially the fact that I ordered from the US on 2/9/10 in the evening and they were delivered on 2/10/10 - Just AWESOME!
- Ute - USA

Hi Annette...just to let you know that the gift arrived today safely and apparently beautifully wrapped!! A huge thank you!!! Ps the shortbread is to die for..
- Caroline

I placed an order with you on the 18/02 and requested a special delivery date for the 21/02, Not having much confidence I went ahead with this order hoping you would be able to comply.I was pleasantly surprised when I rang up the recipient to wish them for their birthday to hear that the gift had arrived. I would very much like to thank and congratulate you on a Fantastic service. The gift was delivered on time, and was beautifully presented. Thank you so much for a great service, I will be recommending you to our friends and colleagues.
- Janine and Peter Baum

Thank you Katerina and thank you for the fantastic service received.

I will be sure to use the Gift Lady again and refer you to my friends and family.
Regards,Colette
- Colette Field

You guys rock! Thank you!!

- Madeleine Kymdell

Hello GiftLady. Just a quick note to you on the delivery I ordered from you. The recipient has received the order and is absolutely thrilled with everything. Apparently it's all exceptionally well presented, and from this end I am grateful for your prompt delivery and personalised service. Thank you very much. I'll certainly be able to recommend your services to others in the future. Regards
- Mark

Thank you once again for your wonderful service, I'd be lost without Gift Lady. x Merry Christmas to you and your staff. Kind regards
- Carmen Hunt

Dear Katerina, The gift has now arrived and my brother is very pleased with it!
Thank you for your superb customer service.
I will definately recommend you to friends.

Kind regards Paola Bossi

- Paola Bossi

Dear Gift Lady, I thought I absolutely must write and thank you for your wonderful service. I am so impressed by Gift Lady that I will use you guys again and again, and will recommend you to my fellow South Africans in the UK! I sent my friend a present from London at about Midday yesterday, and it has already been received. She received it at 9:30 this morning SA time. I didn't expect it to arrive so quickly and for that I am truly grateful. I also think that the build your own hamper option you have on your website is very useful, especially when you are working to a budget and you can't find anything suitable. Once again, thank you very much. All the best
- Jessica Anne Fletcher, London

Dear Annette, Thank you so much for being just brilliant! Mummy loved her flowers which she said were beautiful and I understand you were very naughty and prepared a whole new bunch for her because the chaps on the gate couldn't accept them on her behalf on the Saturday when you kindly tried to deliver...TWICE! Your exceptional service has delighted us both and we really appreciated it and will be recommending you to all our family and friends in (or with anything to do with anyone in) SA! Best wishes
- Jess

Dear Katerina,  Thanks for sorting out my payment problems. My Mom received her hamper for Motherís Day on time. She was thrilled and especially commented on how beautifully it was gift wrapped. Thanks for helping to make her day special for her. It is so difficult being far away and not able to be there to show how much I appreciate her, but at least you have a service which can help. Thanks again. Regards, Fiona Nelissen

- Fiona Nelissen

Hi Annette. Wanted to let you know the flowers arrived and Valerie was in her room (actually hadn't been in surgery yet) to receive them. She said they are BEAUTIFUL! Thank you so much and I will be telling Valerie's friends and family about you and your site! Sincerely
- Kathy

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