Gift delivery information
Delivery included in price.
Same-day delivery nationwide for orders received before 11AM (SA time) unless otherwise requested.
Gift Lady forms part of a florist network; flowers are delivered by the florist nearest the recipient's address to ensure freshness and quality.
Gifts delivered by courier
Gifts couriered nationwide at an additional charge of R69 (i.e. delivery NOT included in price).
In order to ensure your gift arrives on time, please allow for 2 - 3 days notice.
Next-day delivery can be arranged for orders received before 12PM (SA time), provided they are to one of the following areas: Bloemfontein, Johannesburg, Port Elizabeth, Cape Town, Pretoria, Durban, East London or George.
Please note: We will do our very best to deliver on your preferred delivery date and time - in terms of flagging our parcels, instructing the couriers, putting special instructions and following up on all tracking. Unfortunately, we cannot always guarantee prompt delivery at a specific time on a certain date as we rely on 3rd party couriers and even though we always do our best – errors can creep in from time to time.
Gifts delivered by postal service
Gifts can be sent by post at an additional charge of R45 (i.e. delivery NOT included in price).
In order to ensure your gift arrives on time, please allow for 5 - 6 days notice. Gifts will be delivered to the nearest post office and recipients will be informed that a parcel is waiting by the Post Office.
Please remember that we rely on third party courier services to deliver your gifts and, as such, errors may creep in from time to time. On these rare occasions, please do not hesitate to contact our friendly Customer Care Staff at email@example.com to help you track your parcel.
Should any item be damaged upon arrival, we will immediately replace it.