Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

I just wanted to say - thank you.  It has been difficult over the years sending gifts and flowers to all my family in South Africa, so to find Gift Lady was such a relief!  The service you provide is always flawless and the choice of gifts and flowers are always lovely, the perfect way to stay in touch with all my relatives on their birthdays etc so we don't feel so far away. (And being able to pay online from overseas is an added bonus!) Thank you so much :)


- Lisa

Hi Annette, Once again thank you.  Jesse got her gift hamper and she was over the moon...I am now forwarding your website address to all my family and friends that are living abroad so they can also send gifts etc to their loved ones in SA...Thanks again
- Jules

Thank you so much.  Just got a message from Anne – who was absolutely delighted with the package.  Thank  you very much.  Kind regards Penny
- Penny

Dear Lee-Ann

Thanks for your efficient and good client service.

It's real stressful living in a foreign country not understanding the language and your help is much appreciated today.

It's my parents 40th Anniversary so it's real special celebration this year. Actually it's their 40th Anniversary on the 1st September but I wanted to make sure they get the gift basket in time so I requested the 29th August instead.

Much thanks again, Chriswin

- Chriswin Louw

Hello Annette, Ek het pas met my ma gesels en haar operasie het baie goed afgeloop. Sy is mal oor haar poppie en se die blomme is van die mooiste wat sy nog ooit gekry het. Vreeslik baie dankie vir jou moeite en sorg om dit self af te lewer. Soos altyd puik diens! Groete
- Bianca

Thank you so much! I really appreciate it and your service generally -  which is great. It is lovely to know I can order things from you and they will reach my mother...


Many thanks and happy Monday! 



- Lynfa Davies

Super!  Thank you so much Wilma – my mother loved the gift 
Rgds, Cindy

- Cindy Griffith

Dear Lee-Ann,


A huge big THANK YOU for the timely delivery to my parents-in-law! It means so much to me that they received their hamper before heading out for their anniversary lunch.

Tomorrow they are heading off to the coast and will most definitely enjoy their goodies while on holiday :)

I will definitely be using your services again in the future!


With best regards,


- Karen

Great, thank you.  I love your create-a-hamper feature by the way, have been searching for that for a long time. :-) Catherine Russell
- Catherine Russell

Hi Annette, Have just heard from my sister. The parcel arrived. Thank you so much for all your trouble. It was most appreciated. Your service was excellent. Thanks again
- Celeste

Hi there. This is Paula Middleton on my iPhone. Many thanks for sorting out my daughter Ruth's lovely birthday parcel last week. She was delighted with it and it did not matter that it was the day after her birthday. I loved the scarf and everything looked really great so thank you once again, very much.

I'll be in touch nearer Christmas!

- Paula Middleton

Hi Lee-Ann, hope you are well.

I'm not sure if you are aware, but I ordered this parcel from the UK for my Dad for father's day. It is the first time I have ever used your site, and admittedly I found you completely by accident as I was searching for an alternative gift for my dad (other than flowers)

I wanted to take the time to thank you and the team for not only the great communication you maintained, but also for the super-fast turn around and the brilliant product! My dad was so thankful and impressed with his gift and it totally made his day!

I would not hesitate to recommend The Gift Lady to anyone, and will ensure that my SA network in the UK is fully aware of this site for all occasions going forward.

Thank you again for bringing my dad and I one step closer, Belinda

- Belinda Field

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