Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

Hello Lee-Ann,

Thanks so much for your e-mail.  It has taken so long for us to find a really good company to deliver little gifts to my Mum (& Dad, now gone).  Been in Canada almost 11 years and had some disappointments in dealing with other companies in South Africa.  However, your Gift Lady truly offers Superb Service and we are extremely happy that we found you.  You may use our name as referral any time and I am hoping that the previous e-mail I sent, when I recommended you to my friends & family, will also help you to grow your business.  As in Tina Turner's famous song : "YOU'RE SIMPLY THE BEST !"

Yeah, the Winter here has been long and very cold - this year has apparently broken some records.  I do not mind winter at all and love the snow and the cold but most folk here are already complaining bitterly.  Of course, we are blessed in that our homes and all businesses/shops have internal heating (furnaces) and we sleep at night with just a duvet and no "bed clothes".  However, outside, as I am writing, it is -20 degrees Centigrade and the sun is shining, the sky is blue and it is 13:30 in the afternoon.  Yet, we have had unprecedented ICE which makes walking anywhere outside pretty treacherous.  Even winter shoes/boots with decent grips on the underside, does not help much.  Just have to be careful.

Once again, Thank you so much.

With kindest wishes,

Lisa & Gerry Benedix -The Pines, Sypher Cove  NB, CANADA

- Lisa & Gerry Benedix

Hi there!!  Thank you so much for wrapping and sending my "Created hamper" to my boyfriend - it was perfect and it made him smile!  So, so, SO glad I found you guys on google.  See you soon again!  much love  Alani  xxx

- Alani Fairy

Thank you once again for your wonderful service, I'd be lost without Gift Lady. x Merry Christmas to you and your staff. Kind regards
- Carmen Hunt

Thank you so much!  That was such excellent service! Elize

- Elize

Dear Gift Lady

I would like to thank you and your team for all the hard work, time and effort you put into arranging my parents’ gift hampers. They received them in time for my mum’s birthday and both were so unbelievably impressed by the presentation and contents of the hampers. It is so difficult to find safe ways to send gifts to South Africa these days and I'm so grateful that my step-mum told me about your website. Through it I was able to send my dad the amazing bucket of biscuits, and create a hamper of little goodies for my mum J it really made both of their days, and made mum’s birthday that little bit extra special that I was able to send her something thoughtful.  Once again, thank you so much for your excellent service and I will definitely be recommending you to my other South African friends living out of the country Many thanks and kind regards  Jayde Morris  (Australian Resident)

- Jayde Morris

Hi Katerina  Thanks for being so prompt with sorting this out. I really appreciate your help with this – you guys were great!  Have a wonderful day  Thanks again!  Nikki
- Nikki

Dear Lee-Ann;

I just spoke with my Mom and she said the flowers were absolutely gorgeous!  Thank you so much for your time, patience and amazing service.  I am so excited to have made her day special with your delivery and even more excited to have discovered you.

Have a great evening and we'll be in touch.

Yours truly, Amanda Garber
- Amanda Garber

Hello Ladies  I want to thank you most sincerely for all your efforts yesterday to deliver the Hamper to our Aunty.  She received it and was ABSOLUTELY DELIGHTED with the goods and fresh produce – it was beautiful.  Given I did not arrange this in good time, then got the date wrong and then asked you to make it ok for me in such a short time frame I cannot tell you how highly I think of you all and very much appreciate a job well done.  I will make sure I tell all my friends who have family to Plz.  You guys are brilliant and our Aunty was so happy :)    Thank you tons.  You guys are wonderful – South African friendly service at its best – thank you all hundred.    Gael Nicholls  Director of Finance and HR – EMEA
- Gael Nicholls

Hi Lee-Ann 

Spot-on! Thanks so much. Big effort on your part and my sister loved the gift. So we will keep you in mind for next time. 

All the best 

Rod

- Rod Tinniswood

What amazing service!! I shop online all the time and have never found a site as wonderful as yours. Thank u for the quick responses. 

- Ezel kotze

Thanks so much, my sister was thrilled with her flowers and presents today!

Lisa Skene 

- Lisa Skene

Dear Giftlady, My mom was so surprised by the beautiful flowers she nearly sent the delivery man away!! Thanks for making her day! Best regards
- Carolyn Foye

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