Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

Hey guy's

I would like to thank you for brilliant service. First time dealing with you and I am impressed with the amount of professionalism your company takes in dealing with customers. From the personalised message to the specific delivery date, everything was handled brilliantly! My wife loves her new present!! I will definitely be recommending this site to everyone and will definitely be dealing with you in the future.

Kind regards, Mark Borrill

- MARK BORRILL

Dear Giftlady

 

A big thank you for getting this gift to our Birthday girl

 

Fantastic service

 

Kind regards

Ms H de Beer

- Ms H de Beer

Hi Juanita

Thank you so much for the great service - very much appreciated!

Kind regards

Kelly

- Kelly-Ann Myles

Hi,

I just wanted to thank you for your fantastic customer service. I placed an order last week for my sister's birthday and the gift arrived on time - even though I left it to the last minute to order :-)

It's great to know that in this rushed world there are still trustworthy companies that have the 'leave it with us' approach.

Looking forward to placing many more orders with you.

Kind regards,

Wendy

- Wendy

I was very pleased with the shopping experience on my recent order with The Gift Lady. I sent an order to my friends in Bellville, Western Cape, and the order was dispatched very quickly. My friends loved receiving the order, and I enjoyed how easy using your website was, the convenience of the currency calculator, and especially how fast my friends received the gift. I will certainly use your company again, and would highly recommend your business to any and all.
- Michael Haase Alaska USA

Lee-Ann and Gift Lady Staff,

I want to thank you for the great service and devotion to fulfill my requests concerning this order. 

I was pleased to find caring people answering my questions on the phone and via e-mail.

I want to thank you and say again I really appreciate everything you've done :). 

 

Adam

- Adam

Dear Gift Lady Team, I write to thank you for your most excellent service and the quality of the flowers delivered under my order, the recipient, Carol reported that they were lovely. We often have to write in a complaint or to express disappointment with a service and so it is especially pleasing to be able to write in satisfaction and give praise. I would be content to recommend your services and your excellent easy-to-use website through which it was obtained. Sincerely.
- Ivan A. Sullivan, Canada

Hi Lee-Ann

 

I just wanted to send a MASSIVE THANK YOU to everyone at Gift Lady.

 

My Mum received her hamper this morning less than 24 hours after I placed my order.  Her birthday is tomorrow (28 March) so she said she will wait until then so will let you know what she thinks. I have only ever used yourselves when ordering hampers or gifts.  Living in the UK it's reassuring to have yourselves to turn to when I need gifts for family back in South Africa.  Next birthday is my Dads so will be in touch closer to the time (June).

 

Once again thank you all so much.
 
Warmest regards (although its not warm here at all at the moment never reaching more than a degree or two above freezing so pretty much like living in a freezer!  could do with some warm South African sun on our backs!)

 

 

Sharon x

- Sharon

Annette, Thank you for the speedy response. I spoke to my mum this afternoon and she is delighted with the arrangement and gift basket. Thank you for your assistance , truly appreciate it. I'll definately use your services again, but next time I'll be sure to give a little more time. Have a great day futher !
- Amanda

Dear Gift Lady, I would like to say THANK YOU!!, I placed an order on Sunday evening and asked for delivery on Tuesday afternoon. The hamper was delivered on Tuesday morning and the surprise was PERFECT!! My mom was soooo happy and it is wonderful to be able to send smart gifts, beautifully wrapped and of great quality so easily through the internet. I liked the fact that I was able to contact you telephonically to confirm my order and the service I received was really professional. I will definately recommend you to all my SA friends here in Germany. Keep up the good work!!!
- HETTIE - Stuttgart

Hi Annette. Wanted to let you know the flowers arrived and Valerie was in her room (actually hadn't been in surgery yet) to receive them. She said they are BEAUTIFUL! Thank you so much and I will be telling Valerie's friends and family about you and your site! Sincerely
- Kathy

Thank you Lee-Ann. My sister loves her gift! She especially commented on the wrapping! 

Much appreciated

Lorenzo
- Lorenzo

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