Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

WOW! I have used your service a few times, and always been impressed. But last week you were AWESOME! Thank you for getting a bouquet of flowers delivered in less than 3 hours despite our time difference. Your service goes beyond words, and I thank you for helping our love being felt when we could not be there.
- Robyn Vogels

Dear Katerina,

The gift was delivered and I'm very happy with the  service. I will definitely use Gift Lady again in the near future, thank you for your time and amazing customer care.

Regards Hemal.

- Hemal Jethwa

Dear Katerina, Thanks very much for this and I know they have since received the gift and are very happy with it!  Thanks for all your efforts and apologies again for making an error with the postal box number!  It has all worked out well in the end and Thank you also for the one I sent to my mother in Pietermaritzburg!

She was very happy and all worked out well – I shall be using you again!  Happy New Year and  Best Regards, Eric.

- Eric.

Hi Annette. I thought I would let you know that I spoke to my friend last night and she said the gift was beautifully presented - she was so pleased and I just wanted to thank you SO much for organising that for me. Kindest regards
- Fran

Dear Gift Lady,

Thank you so much once again for a reliable service that brings much joy to my far-away family.

All best,
Luana

- Luana

Thank you very much for the beautiful flower basket that was delivered to my mum for mother's day. She sent me a picture and I had a wow! moment! Mum asked me not to send her flowers or choccies this year. But like my message said, what would this special day be without those?!  So I decided to just buy a small arrangement and a local box of chocolates. However, I was so pleasantly surprised by the size of the arrangement, and the amount of roses that you had in it. Thank you, thank you. You made the day even more special than I planned, and this is so important to those of us who are thousands of miles away from home.....away from mum on mother's day.

With kindest regards,

Sharifa Mohamed

 

- Sharifa Mohamed

Dear Gift Lady

I have been struggling for years to find a way to give my family in South Africa, the gifts they deserve. I have used Interflora, with varies degrees of success, and other websites, who unfortunately has let me down in the past. Then I found Gift lady - thank you very much for your speedy response to my urgent request for a hamper for my sisters birthday. I could not have been more happy with the quality of the gift and the professionalism in processing my request. Needless to say - you have me as a committed customer for all birthdays Christmases etc.

Thank you once again for your excellent service
Kind regards

Dr Chrisvan Koen

Consultant psychiatrist
Canterbury, Kent UK
- Dr Chrisvan Koen

Hi Lee-Ann, 

Just wanted to say how incredibly grateful I am that you have gone above and beyond to contact the hospital, this is the second time I have used Gift Lady and on both occasions I have been so impressed with all your hard work in ensuring my gifts are delivered.

Thank you!

Warmest wishes, Katy Pheiffer

- Katy Pheiffer

Dear Lee-Ann,

Thank-you so much for your kind thoughts and for contacting Penny and changing the delivery date to Wednesday.   All of you ladies at Gift Lady are so wonderful and I appreciate your going above and beyond!

Sincerely Meena Baker

- Meena Baker

Hi Katerina,  I would just like to thank you guys for getting the delivery to my dad in hospital, he was very surprised and it made his day. I have used Gift Lady a number of times for deliveries to anything from my mom’s work, their home and now my dad in hospital, you guys just always seem to get it right first time every time and I would like to express my sincerest gratitude for that. Being that far away from home it has proven tricky at times to order, communicate and deliver, but with Gift Lady it’s just spot on every time!! It is something you should be proud of and keep up the good work!  Thanks again.  Regards,  Elané Angelides
- Elané Angelides

Lee-Ann and Gift Lady Staff,

I want to thank you for the great service and devotion to fulfill my requests concerning this order. 

I was pleased to find caring people answering my questions on the phone and via e-mail.

I want to thank you and say again I really appreciate everything you've done :). 

 

Adam

- Adam

Hi,

The Rose Basket arrived on the 3rd and it made my mothers day.

Thanks for the great service, I will use your service again and let others know about your firm.

Kind Regards,
Alan Heathcote

- Alan Heathcote

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