Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

Good Afternoon

 I thought I would give you some feedback:

 The parcel was delivered on time and my mother was overjoyed to receive it!!!  She said it was beautifully presented and could not stop raving about how lovely the product was.

 I just want to thank you for your fantastic service and product.



- Lynette Edelstein


I would like to express my sincere thanks and appreciation for your excellent service provided recently when I used your company to deliver flowers to my niece in Durban on the occasion of her 40th birthday.

The flowers were beautiful - she sent me a photo !! 

Thanks again, we will always use you and recommend you to our friends here in Australia.



- June Thomas

Hi Annette, I just wanted to thank you so much for sorting this order out for me. My family received their gifts on Christmas Eve and were so surprised they called me straight away! Thanks for the reliable and efficient service you offer, I will recommend you to all the Saffas over here in London! Have a lovely festive season and I wish you well for the New Year! Kind regards.
- Holly

Dear  Katerina, Thank you for the reply and great service. Kind Regards Neil

- Neil

Dear Wilma, 

Thank you for making a fantastic hamper for my dad and delivering it to his bed in hospital. It meant so much that I was able to send him some amazing goodies quickly from so far away.   My dad and his visitors raved about the quality of the biltong and other goodies. I especially liked the packaging which brought a smile to his face.  Thank you for your great customer service and prompt email response.  

Many Thanks, Sue

- Sue Cocker

Hi Sanet. Thank you for arranging delivery of the gift – my dad is delighted! Wonderful service as ever. Much appreciated
- Carol

Amazing service and I look forward to using your site again.

Thank you


- Angela Phipson


I just wanted to say thank you very, very much. I live overseas and my dad is in South Africa in hospital. It was wonderful to be able to suprise him with a gift. I enjoyed every step in using your service. Putting together the hamper, the beautiful wrapping and excellent service when I changed the delivery location twice!

I will definately use your services again.

Petal Mashraki

- Petal Mashraki

I would like to say a big thank you for the way you dealt with my order to my brother for his birthday. He was delighted with the gift, it arrived in time for his birthday and was beautifully packed. At last I have found a better way of sending him a present. Would use and again and recommend you highly. Regards
- Jan Pearce UK

Dear Lee-Ann

Thanks for your efficient and good client service.

It's real stressful living in a foreign country not understanding the language and your help is much appreciated today.

It's my parents 40th Anniversary so it's real special celebration this year. Actually it's their 40th Anniversary on the 1st September but I wanted to make sure they get the gift basket in time so I requested the 29th August instead.

Much thanks again, Chriswin

- Chriswin Louw



Many thanks for your email advising dispatch details. The Bubbles on Ice arrived safely and, as always, a beautiful presentation.


I used your service at Christmas and my sister was so impressed she has started using you as well!


Many thanks and regards,


Charles Meiklereid

- Charles Meiklereid

Hi Katerina,  I would just like to thank you guys for getting the delivery to my dad in hospital, he was very surprised and it made his day. I have used Gift Lady a number of times for deliveries to anything from my mom’s work, their home and now my dad in hospital, you guys just always seem to get it right first time every time and I would like to express my sincerest gratitude for that. Being that far away from home it has proven tricky at times to order, communicate and deliver, but with Gift Lady it’s just spot on every time!! It is something you should be proud of and keep up the good work!  Thanks again.  Regards,  Elané Angelides
- Elané Angelides

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