Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

Hi Katerina,   Thanks again for the help, youíre a star. Illeana sent a message to Heidi thanking her for the wonderful gift.  I hope to do business with you again soon.  Keep well and warmest regards, Seipati Monyai, KPMG Services
- Seipati Monyai

Hi Tracy,

Thank you very much for letting me know - and for getting back to me so quickly.

It has really been a pleasure dealing with your company - fantastic customer experience, thank you!

Kind Regards,

- Danelle Pieterse

I just wanted to drop you a note and thank you for the EXCEPTIONAL service I received from your company and especially from Colette Broadhurst today. She went way beyond any of my expectations to deliver a truly amazing service and it is thanks to her that she managed to get my order sorted out so quickly and to the courier. I have ordered many times from The Gift Lady and I will continue to do so - your service is second to none. Please ensure that Colette sees this email as I am so appreciative of all the effort she made to help me today - she was a real star! Kind regards Gina Christie - a VERY satisfied customer from Iceland.

- Mrs Gina Christie


We just wanted to say a HUGE thank you for the professional way you got these gift packs to our moms! Exactly as advertised, at the price you said, beautifully packaged, and delivered to their doors in super-quick time, as a very welcome Christmas surprise for the old ladies!

We've been sent appreciative cellphone photos of the gifts, and can just see how scrumptious the stuff looks!

It's a busy time of year for everyone, so we are really grateful for the way you handled this across countries with deliveries to two really awkward places. All dealings were quickly and pleasantly dealt with, making the whole process really easy.

We'll *definitely be making use of your services again, and are thrilled to have discovered you on the internet!

Have a lovely, unrushed Christmas.

Kind regards

Wendy (in Christchurch, New Zealand)

- Wendy Dore

Dear Gift Lady,

Thank you so much once again for a reliable service that brings much joy to my far-away family.

All best,

- Luana

Brilliant!  Thanks Riandri.

I'm so excited to have found your site, you have really great stuff.


- Louise

Hi Juanita,

That is wonderful - thank you so very much for this.

Please could you send me a paypal request for the amount outstanding in AUD and Iíll sort it out.

Once again thank you so very much - you are a star!! And Gift Lady has once again come to my rescue - I donít know what we would do if you guys werenít there for us - so thank you very much xx

Kind Regards


- Janet Linsley-Noakes

I would just like to complment you on your STUNNING gift pack that you sent us on behalf of Tom Strickland The Package is AWESOME Thank you very much. Have a WONDERFUL CHRISTMAS and a VERY HAPPY and PROSPEROUS 2010
- Anonymous

I used your Create a Hamper option to make my own basket to send to someone. I had no idea how it was going to turn out but the recipient was beyond thrilled with the results. I reside overseas in America so I was really unsure where to go for gifts in South Africa but now I have a  place to go!  You guys are great!
- Mandi Overby

Hi Lee-Ann, Many thanks for your excellent service!! It is much appreciated.


Kind Regards Reinier

- Reinier

Dear Ms Siwak,

Thank you so much for delivery on time. My fiancé received the gift last 2 hrs ago. He is a happy birthday boy today. Thank you again. 

Regards, Sharon 

- Sharon

Hello Tracy

That's perfect thank you for you freindly and efficient service.

Best regards


- Robert

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