Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

You made my Mom cry...And that's a good thing!

Thank you to all involved in Order Number: 231646. My Mom was very emotional from the delivery of the lovely flowers. She took a photo and sent it to me and I must say that I am very satisfied with the delivery. It is not often that you get something better looking in real life than the advertised picture of it! The whole process was seamless! Thank you and I will certainly save you in my favourites for future gifts.

 Best wishes, Candice O'Brien

- Candice O'Brien

Thank you for this great service, being in New York, itís really hard to send stuff from here and costly, Iím so glad that all I have to do is go online, choose gifts and it will be delivered in a timely manner. I have used this service many times and have never had a problem and all my recipients love the gifts! The website is secure as well.  Anna Hicks, New York, USA
- Anna Hicks

Dear Sanet. Thank you - you've done it again!! My stepmum phoned on Christmas Eve to say her parcel had arrived. She was chuffed with it. Many thanks. I forgot to tell you that she was also so pleased with the flowers I sent for her birthday at the beginning of December. The lady from the florist insisted on taking them into her room (instead of leaving them at reception) and spent some time chatting with her. I'm not sure who you use in Hermanus but she's great. Stepmum's cousin in CT ordered some flowers for Chrsitmas and the same lady delivered them and remembered stepmum. Now that's what I call service!! Thanks to you both. Here's to a great New Year. Best regards
- Trish

Hi Lee Ann, Thank you for your email.

We look forward using you for more services in the future. By far this is the best service I personally received in SA as it is always difficult getting someone reliable specially that we live in Dubai now. Have a nice day. 

Regards Andre

- Andre Nienaber

Dear Katerina,

A big thank you! My Dad received his gift and is delighted. Great service!!


- Nic Bowler

Dear Katerina, Thank you for your swift and personal service.  I have completed the PayPal payment.  Hopefully you will be able to deliver these for me tomorrow :)

My husband said you were a good company to use! We will definitely continue to use you.


Many thanks Vanessa Gar

- Vanessa Gar

Good Morning Gift Ladies. I just wanted to drop you an email to say thank you for always making the gifts beautiful and special. You make every gift I unwrap a pleasant surprise and the envy of all my friends. Presentation is everything along with the gift from my special man. Again thank you so much for your special touch! Many thanks and warmest regards
- Twane Janse van Rensburg - Recipient

Dear Customer care, Thank you for arranging this all, my parents were overwhelmed, I am very grateful. Kind regards
- Lynette Pole

Thank you so much for your great have made gift giving to my family in SA so easy.
I can't thank you enough.  My family raves about the beautiful presentation of all the gifts.
Many thanks and I wish you all a happy easter.
Zohra Cincotta
- Zohra Cincotta

I live in the USA ad I have used Gift Lady a number of times to send my family and friends gifts. They have very fast and friendly customer service and I always get a comment about how beautiful everything  is packaged. Delivery has always been on time (even when I left it a bit late). They also have a great selection for do-it-your self hampers. I actually enjoy my shopping experience  with them.
- Anelda Spence

Hi there,  Firstly I have to say thank you for the gift I send to my dad in September in South Africa. I absolutely loved it!! Could not stop talking about how special it was and the packaging was lovely.  Thanks  Berdine
- Berdine

Hi Annette, Once again thank you.  Jesse got her gift hamper and she was over the moon...I am now forwarding your website address to all my family and friends that are living abroad so they can also send gifts etc to their loved ones in SA...Thanks again
- Jules

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