Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

Thank you Ladies, the package arrived safely, which I am thrilled about. 

I wish you all a very Happy Christmas and all of the best for 2014.


- Wendy O'Brien

Once again you have come up trumps! Many thanks for swift delivery and for getting it right.  My brother and his wife are delighted.   I can safely say once again I shall continue to use your company.  

Best wishes, Irene Harris

- Irene Harris


Thank you soooo so much for the beautiful presentation, gift and timeous delivery of my order to my dear friend.


I'm hugely impressed with the service I received from Gift Lady, my first time around, and will definitely make use of your services again.



Kind regards


Rosemarie Buys

- Rosemarie Buys

 Hi lee-Ann


Thank you so much for noticing that!!!! Now that's CUSTOMER SERVICE!!! Thank you.... The whole message is fine, the only bit that needs adjusting is the last sentence which should be: Nadine & Doug


Thank you so much for noticing and taking the time to allow me to fix that! 


Thank you, Nadine Den Mulder

- Nadine Den Mulder

Thanks for your email - your service is excellent.  Many thanks for your efforts

- Sean Chiles

Hi Katerina, The order and payment has just gone through. Thank you for your assistance and excellent customer service. Have a good day,


Adiel Francke

- Adiel Francke

We had an excellent service from the Gift Lady.
I ordered my gift on wednesday lunch time and it was delivered thursday morning! the cost is really reasonable and the gift selection is great to - not to much to confuse you, but the right goodies are there to chose from.
i managed to get something for mom, dad and new baby too - i dont know where else you can find a hamper that does all that!
all in all a great experience and i'd highly recommend them!
- Angela Landsdell


We just wanted to say a HUGE thank you for the professional way you got these gift packs to our moms! Exactly as advertised, at the price you said, beautifully packaged, and delivered to their doors in super-quick time, as a very welcome Christmas surprise for the old ladies!

We've been sent appreciative cellphone photos of the gifts, and can just see how scrumptious the stuff looks!

It's a busy time of year for everyone, so we are really grateful for the way you handled this across countries with deliveries to two really awkward places. All dealings were quickly and pleasantly dealt with, making the whole process really easy.

We'll *definitely be making use of your services again, and are thrilled to have discovered you on the internet!

Have a lovely, unrushed Christmas.

Kind regards

Wendy (in Christchurch, New Zealand)

- Wendy Dore

Many thanks for your prompt service and delivery over the festive period. My friend and family were totally surprised to receive their gifts and amazed at the wondeful packaging & selection of items they received. It was also nice to be informed once the items had been dispatched and surprised at how speedy the items were delivered

. Iíd just like to thank you for your wonderful service and giving people like myself the opportunity to send gifts home to family & friends.

Wishing you all at the Gift Lady a fantastic 2013! Debra Gates

- Debra Gates

Dear Katerina Many thanks for all your help in organising a 50th birthday present.

My brother was delighted. I was very impressed with the superb customer service and will definitely be recommending your company to friends.


Kind regards Paola UK

- Paola UK


This is why I donít use any other company in SA! Excellent company, excellent service. I just received an emotional message from my Mom about the beautiful bouquet she received and as usual the quality is top notch. To add the to the experience, the courier who has delivered to them before, sang Happy Birthday to her. 

I canít thank you enough for the consistent quality and service your business provides. Keep up the good work and a big thank you to all the vendors you use to make this happen!

Kindest regards,


- Beverley Sleep

Hi Annette, Have just heard from my sister. The parcel arrived. Thank you so much for all your trouble. It was most appreciated. Your service was excellent. Thanks again
- Celeste

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