Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

Dear Lee-Ann;

I just spoke with my Mom and she said the flowers were absolutely gorgeous!  Thank you so much for your time, patience and amazing service.  I am so excited to have made her day special with your delivery and even more excited to have discovered you.

Have a great evening and we'll be in touch.

Yours truly, Amanda Garber
- Amanda Garber

My dearest  Lee-Anne,

I can Never Thank You enough for the Wonderful gifts you delivered to our beloved mum Mari Lemmer in Port Elizabeth !  She was completely bowled over by the flowers and the good thing was, she said the exquisite little cup-cakes looked too beautiful to eat and too many "for one old woman" so she planned on inviting a few friends to share these.  The double good thing is that this made her invite some others to her little home (to share the cakes) and thereby they would "ooohh & aaahh !" over her two bouquets of beautiful flowers and this would make her feel warm and special.  She is only a tiny little sparrow but so brave, after my beloved Dad died so suddenly.  She actually counted each species of flower and gave me a very detailed report on her e-mail and, from all accounts, you once again, went out of your way to make it super-special !

I am blind-copying a number of my friends and family here (always blind copy for security reasons) but am leaving your details open for their benefit.

For my bundle of loved ones, blind copied here : I do not normally send stuff like this but THE GIFT LADY offers a very superior service and I really hope you make use of the services for personal or business.  Their level of personal caring and service is truly unsurpassed, even compared to that which we have here in North America and their prices are exceptionally reasonable.

Fondest wishes to you all,

Lisa & Gerry Benedix - CANADA

- Lisa & Gerry Benedix

Hi there

 

Yesterday was my first time making use of your services, and I would like to say that I was very impressed!

 

My friend got her package and she was crazy about it!

 She sent me a photo of the package and I must say a job well done!

 

Thank you for the prompt service! I will definitely be making use of your services  again!

 

Kind regards



Helen Doumanis

- Helen Doumanis

Thanks, Riandri. I wasn't sure if that was an automated email :-)

 

I really appreciate your team providing a same-day delivery at short notice.

Very impressed.

 

Kind regards

Chris

- Chris

Dear Katerina,  I can now confirm that my two orders:  228823 and 228840 have been received by the addressees and both are very pleased with them.  Many thanks for the kind and very professional service you have provided and may I take this opportunity to wish you and your staff a Happy Christmas and a Prosperous New Year.  Kindest regards,  Mr Robert E Aindow
- Mr Robert E Aindow

Thanks ever so much Lee-Ann. They got it and they loved it. 

I did leave a review on your Facebook page hope that came through ok.

Fab service. 

- Leigh Davidson

Thank you very much... 

I am so happy that I got you on Google, will definitely make use of you again.. 

Once again thank you.. 

Regards 

Erica

- Erica

Thank you so much, Iíll certainly use your service again, Iím so glad I found you on the Internet!  Many thanks again.  Best wishes  Elaine
- Elaine

Hi, Thank you very much for the delivery to my mother. She was thrilled! Enough to make her cry! I like the part where she could only open the parcel the next day. It killed her having to wait till then. Many, many thanks, this gift made an old lady very, very happy. Regards
- Rosemarie van Bakel

Liewe GIFTLADY. Baie dankie vir die pragtige geskenke wat ek vandag ontvang het. My niggie het dit vanaf Australie gestuur vir haar ouma wat die 23ste Julie 91 jaar sal wees. Ek was so beindruk met die diens en die heerlike vars eetgoedtjies. Die teddie beertjie het my ma se dag gemaak. Sal verseker weer van julle diens gebruik maak en dit aanbeveel by vriende. Fantastiese diens!!!
- Anita van Biljon Ladysmith KZN

Just a short note to thank you so much for your prompt delivery.  Now that is what you call service.

 

Regards

Diana

- Diana

Hello Lee-Ann,  Thank you for letting me know about the delay.  I was wondering if there had been a delay because my stepmom normally calls me to thank me, and that is normally how I know that the parcel was successfully delivered.   Of course union actions are outside your control.  I appreciate your contacting my stepmom and making alternative arrangements.  I have always found your service to be very good and will continue to use you.  Regards,  Liz Crawford
- Liz Crawford

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