Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

Many thanks! Your response time is phenomenal, much appreciated!

Mandie Woeke

- Mandie Woeke

Hi Gift Lady,

I just wanted to shoot you through a quick thanks for your prompt delivery of a custom gift pack I sent to a friend in Port Elizabeth. Your website made it really easy to sort out and my friend was absolutely delighted with it!

Thanks again. Have a lovely weekend.


Perth - Western Australia
- Kerri Ransfield

Dear Gift Lady Team


Thank you so much for handling my order so efficiently and seamlessly and for keeping me posted with the email updates! My mom was thrilled to receive her bouquet and commented again on the superb quality of the roses and exquisite colour.

 Im so pleased I decided to use your services again - Ive had the misfortune of using another company and that was a disaster so will never stray again! Thanks again for helping me spread some joy today keep up the great work!

Kind regards, Debra

- Debra

Dear Katerina, 

Just a quick note to say thank you very much for the below order that was delivered to my mother, in time for Mother's day today. She is over the moon with the gift and in her opinion it is gorgeous and very special.

Really appreciate the excellent service from you guys!

Kind regards, Chantelle

- Chantelle Smith

Hello, I would just like to thank you for sending me a very nice gift on my birthday on the 11th May. I was very pleasantly surprised to get the Wine and Olives very nicely wrapped and delivered before I went to work in the morning. It was great the our children thought about me and really made my day. Thanks for packaging it so well and so nicely! Kind regards.
- Denis Tabakin

Dear Gift Lady,

Thank you so much once again for a reliable service that brings much joy to my far-away family.

All best,

- Luana

Many thanks Lee-Ann.


Again, your customer service and quick response has been outstanding and I will be a loyal customer for years to come.


Leanne Airy

- Leanne Airy

Hi there,  I just wanted to say thank you so much for your quick and great service.  My Dad received his gift today, and is delighted!  Really appreciate it, especially as I am so far away!!  Many thanks again!  Best regards, Julia
- Julia

Hi Lee-Ann, 

Just wanted to say how incredibly grateful I am that you have gone above and beyond to contact the hospital, this is the second time I have used Gift Lady and on both occasions I have been so impressed with all your hard work in ensuring my gifts are delivered.

Thank you!

Warmest wishes, Katy Pheiffer

- Katy Pheiffer

Thanks so much for organizing she was absolutely thrilled with the delivered gifts

- Rori

Thank you for the phone call this morning to confirm with me about my recent order.
 I TRULY appreciate your willingness to find the Strawberry Chapstick I wanted.  Even though it is not available in SA, you were willing to substitute something and for that I am grateful for your thoughtfulness.  Bless you guys for helping so many people too far away to handle gifts for their loved ones.  I mean it.  
You are a godsend. Thanks again and God bless, Sue Herbst
- Sue Herbst

Hi Katerina

Just a quick mail to say thanks for the great service in getting the hamper out before Christmas. My parents received it the next day and were very happy! 

Hope you had a good Christmas!



- Wesley Rowe

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