Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

Dear Gift Lady Team


Thank you so much for handling my order so efficiently and seamlessly and for keeping me posted with the email updates! My mom was thrilled to receive her bouquet and commented again on the superb quality of the roses and exquisite colour.

 Im so pleased I decided to use your services again - Ive had the misfortune of using another company and that was a disaster so will never stray again! Thanks again for helping me spread some joy today keep up the great work!

Kind regards, Debra

- Debra

Dear Lee-Ann,

Thank-you so much for your kind thoughts and for contacting Penny and changing the delivery date to Wednesday.   All of you ladies at Gift Lady are so wonderful and I appreciate your going above and beyond!

Sincerely Meena Baker

- Meena Baker

Hi Katerina,   Thanks again for the help, youre a star. Illeana sent a message to Heidi thanking her for the wonderful gift.  I hope to do business with you again soon.  Keep well and warmest regards, Seipati Monyai, KPMG Services
- Seipati Monyai

Hi Annette, Thank you for the wonderful service. The hamper looked fabulous and it arrived early the following day - I appreciate your efforts to dispatch it quickly. Kind regards.
- Lillian

Hello, I just heard from my friend that you delivered the flowers and they were breath taking - THANK YOU SO MUCH for helping me make this a wonderful day for her. Especially the fact that I ordered from the US on 2/9/10 in the evening and they were delivered on 2/10/10 - Just AWESOME!
- Ute - USA

Thanks for the super service and super gift for Mother's Day. My Mom received her gift on Tuesday as promised by you on the phone, and she was thrilled and felt very spoilt. I think you have a super idea so keep it up. I will make use of your service again. It is so nice knowing you can use a service like this when you live so far away from relatives. Thanks again to you guys.
- Fiona, The Netherlands

Good day My husband received the goods and it was very happy. He stated that the package was stunning and everything looked awesome. Thank you for delivering on time, I will definitely be using your services again.

Regards Meg Chetty
- Meg Chetty

Hello All,

Just a few words of thanks for such a quick delivery of the flowers and teddy bear to my Aunt who had been taken in to frailcare. it was such a tonic to her to receive the beautiful flowers you delivered along with Teddy to keep her company.

I have used Gift Lady many times over the years and have always been very happy with the prompt service and my family are always impressed with quality of the gifts they receive.

thank you so much for the care you put in to even the smallest of orders best wishes to you all Jennifer Wilson (UK)

- Jennifer Wilson

Hi Annette, Thank you so much! My mother-in-law loved the flowers and the spoon & even though we couldn't be there, having something there from us on her birthday made her day! Thank you very much! Regards
- Regina

Dear Katerina and The Gift Lady Team

"Thank You for making Christmas so special for our Mother-Grandmother-Great Grandmother!

We are thrilled with the presentation, beautiful wrapping and perfectly timed delivery of our Christmas gifts! The family photo frame looks exactly how I envisioned it very professional.

Thank You so much Katerina for all your help, communications and beautiful layout and presentation. It is usually difficult making arrangements from overseas but with your help, it was so simple!

We wish you all a wonderful Holiday Season and may your company continue to make wishes come true!

With sincere thanks


- Janet Mortier

You are AMAZING! Thank you so much!


Lisl Dobson

- Lisl Dobson

Dear Katrina,

Thank you ever so much for delivering my order on time on Tuesday 11 Feb'14 and thank you very much as well for making a really beautiful floral arrangement and fruit basket with chocolates, nuts and a bottle of red wine with the happy birthday balloon. My brother and sister-in-law were so happy and impressed with the delivery. 
You have been very efficient and really kind and pleasant in your communication with me and I thank you and your colleague very much once again for ensuring that my order was delivered on time on Tuesday 11 Feb'14 and also for doing such a great job with my order. I am very grateful to you and your colleague and I appreciate it from the bottom of my heart.
May GOD bless you, your colleague and your families.
Kind regards

- Vanitha

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