Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

Good Day 

Our daughters' hamper arrived safely and perfectly on time.  She was so surprised and so thrilled - and it really made her day.  Thank you all for such a wonderful service.  I will be making use of your service again in the future and recommending you to everyone I know.

Kind Regards,

Denise Knight

- Denise Knight

Dear Gift Lady. Once again my mother was extremely pleased with the arrangement of flowers that she received today, as with the other gifts in the past. She says they are always beautifully wrapped and the presentation is always so good. Thank you for your wonderful service which really makes gift giving from another country so easy and reliable. Thanks once again
- Roslyn Davey Canada

My dearest  Lee-Anne,

I can Never Thank You enough for the Wonderful gifts you delivered to our beloved mum Mari Lemmer in Port Elizabeth !  She was completely bowled over by the flowers and the good thing was, she said the exquisite little cup-cakes looked too beautiful to eat and too many "for one old woman" so she planned on inviting a few friends to share these.  The double good thing is that this made her invite some others to her little home (to share the cakes) and thereby they would "ooohh & aaahh !" over her two bouquets of beautiful flowers and this would make her feel warm and special.  She is only a tiny little sparrow but so brave, after my beloved Dad died so suddenly.  She actually counted each species of flower and gave me a very detailed report on her e-mail and, from all accounts, you once again, went out of your way to make it super-special !

I am blind-copying a number of my friends and family here (always blind copy for security reasons) but am leaving your details open for their benefit.

For my bundle of loved ones, blind copied here : I do not normally send stuff like this but THE GIFT LADY offers a very superior service and I really hope you make use of the services for personal or business.  Their level of personal caring and service is truly unsurpassed, even compared to that which we have here in North America and their prices are exceptionally reasonable.

Fondest wishes to you all,

Lisa & Gerry Benedix - CANADA

- Lisa & Gerry Benedix

Hi Katerina,  I am so happy about your quick reply and your willingness to help me! Wow! Thank you!  Will definitely be telling fellow Aussies who to contact when they want to send gifts to SA.  Thank you again.  Kind Regards,  Amanda
- Amanda

Thank you for delivering the beautiful flowers and even more beautifully wrapped nougat - my sister was so thrilled. Your service is fantastic.


Kind regards

Nicola Wicks

The Bay Stationers

- Nicola Wicks

Hello All,

Just a few words of thanks for such a quick delivery of the flowers and teddy bear to my Aunt who had been taken in to frailcare. it was such a tonic to her to receive the beautiful flowers you delivered along with Teddy to keep her company.

I have used Gift Lady many times over the years and have always been very happy with the prompt service and my family are always impressed with quality of the gifts they receive.

thank you so much for the care you put in to even the smallest of orders best wishes to you all Jennifer Wilson (UK)

- Jennifer Wilson

Thank you for my Gift Boxes. I received them yesterday already. They are lovely! Thank you for your prompt and professional service. I will definitely recommend this service to friends and colleagues! Regards Michele
- Michele

Hello Tracy,


thank you very much for your email and for your excellent service.  My Dad is thrilled with the gift hampers and I believe the flowers looked beautiful when they arrived.  I got a text from my Dad this morning telling me he has the hamper.


Thank you for getting back to me.  thank you for your kind word about my Dad ..... he is working on being a "patient" patient and not over-doing things.  He knows he has to get well if he wants to go for his daily walks.


thanks again for everything Tracy ...... your have provided excellent customer service.



- Keitha

May I just say how delighted I am with your companies service. I made the mistake of using, a month ago, another service - which turned out to be a disaster! I won't ever not use your service again! I have used your service now for more that 2 years and have always been really happy with it! As I am working overseas and constantly need to send something, I have recommended you to a lot of people as well! Thank you for excellent service! Enjoy your day!
- Elanza Botha

Hi, Just wanted to drop a note to say thank you very much for the treat basket, we have just had a call from my mom in law in Cape Town to say thanks for the lovely basket. Regards and have a lovely Christmas.
- Susan Lee Australia.

Hello, I just heard from my friend that you delivered the flowers and they were breath taking - THANK YOU SO MUCH for helping me make this a wonderful day for her. Especially the fact that I ordered from the US on 2/9/10 in the evening and they were delivered on 2/10/10 - Just AWESOME!
- Ute - USA

Good Morning Lee Ann


The consignment was delivered this morning, thanks for keeping your promise. The gifts look very nice and portable. It's good doing business with you.


Thank you very much




- Reinhard

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