Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

Thank you so much.  Just got a message from Anne – who was absolutely delighted with the package.  Thank  you very much.  Kind regards Penny
- Penny

Good Afternoon,

Thank you for your assistance our client is very happy with the gifts delivered. Your service is always smooth and professional.

Kind Regards, Heather McCall


- Heather McCall

Thanks Katerina, Great customer service- really appreciate it! Lauren

- Lauren

Thank you Lee-Ann,


The Gift Lady is the best!!

Have a nice day too! Annalize

- Annalize

Hi Tracy,

Thank you so VERY MUCH  for all the extra trouble you went to for me.   I really appreciate you getting my order out so speedily and apologise for leaving it so late.   I didn’t realise that the oncology department was closing for the festive season!    Thank you too for printing my rather long message and putting it in an envelope.   You’re an absolute star.  It is no wonder that my daughter recommends your company to her friends.   You richly deserve all the accolades that come your way. 

Wishing you all the very best over the festive season.   Take care, drive safely and stay alert. 

Kindest regards,


- Merrill

Dear Sanet. Thank you - you've done it again!! My stepmum phoned on Christmas Eve to say her parcel had arrived. She was chuffed with it. Many thanks. I forgot to tell you that she was also so pleased with the flowers I sent for her birthday at the beginning of December. The lady from the florist insisted on taking them into her room (instead of leaving them at reception) and spent some time chatting with her. I'm not sure who you use in Hermanus but she's great. Stepmum's cousin in CT ordered some flowers for Chrsitmas and the same lady delivered them and remembered stepmum. Now that's what I call service!! Thanks to you both. Here's to a great New Year. Best regards
- Trish

Thank you so much Lee-Ann! I know my Dad will love his gift. I'll be recommending your website to fellow Expats over here in the States, it's great.


Have a good day.



- Tanja

Hi there - many thanks for the prompt efficient service! My mother is very happy with her flowers for Mother's Day. Good to know there is a reliable company I can call on when I live to far away in New Zealand. Again, many thanks.
- Carol

Hello Tracy

That's perfect thank you for you freindly and efficient service.

Best regards


- Robert

Dear Gift Lady. Many thanks for delivering my friends 40th birthday voucher so promptly and in plenty of time for her special birthday today. She was thrilled with the gift voucher, and is very much looking forward to finding some time out of her hectic life to enjoy her girlie pamper session!! Something just a little different and especially for her!! Many thanks once again from another happy customer from England, UK. A fantastic service easy to find online, with some great and different gift ideas, thus saving the hassle of finding something appropriate and safe to post from the UK!! I shall keep the web details handy and revisit again one day! Best wishes and many thanks
- Suzanne Williams

Your customer service and efficiency is excellent! Can not believe you got it there so soon. And I believe it looks great! Thank you.
- Nicole Fowler

Hi Katerina,  I have received acknowledgement from the recipient that the hamper was delivered….so thank you for efficiently processing and delivering !!  Kind Regards, Anthony
- Anthony

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