Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

Hi there


Yesterday was my first time making use of your services, and I would like to say that I was very impressed!


My friend got her package and she was crazy about it!

 She sent me a photo of the package and I must say a job well done!


Thank you for the prompt service! I will definitely be making use of your services  again!


Kind regards

Helen Doumanis

- Helen Doumanis

Hi Lee-Ann,

Thanks again for your assistance. Excellent Customer Service.

Kind regards, Mark. 

- Mark

Thank you so much for your prompt delivery of my order - the recipient was very thrilled with his gift.

Kind regards

Irene Styles

- Irene Styles

Dear Katerina, The gift has now arrived and my brother is very pleased with it!
Thank you for your superb customer service.
I will definately recommend you to friends.

Kind regards Paola Bossi

- Paola Bossi

Hi there,

I just wanted to say thank you for your great service, I ordered flowers for a friend in Jhb and they got to her super quickly and were beautiful and helped to cheer her up!

Great to know that there is a reliable and swift service with great gift options when you live far away from friends and family.

Thanks again,
- Louise Philpot

Once again you have come up trumps! Many thanks for swift delivery and for getting it right.  My brother and his wife are delighted.   I can safely say once again I shall continue to use your company.  

Best wishes, Irene Harris

- Irene Harris

Dear Lee- Ann

I would like to take this opportunity to thank you for the professional and prompt service I have received from the GiftLady. I am living in New Zealand and was a bit sceptical about ordering gifts online, wondering whether my order would go through successfully. The parcel was delivered and my friend said that it was beautifully wrapped and presented.

I will definitely be using your service in future.

Kind regards,


- Ketash

Hi Katerina, The order and payment has just gone through. Thank you for your assistance and excellent customer service. Have a good day,


Adiel Francke

- Adiel Francke

Hi there. This is Paula Middleton on my iPhone. Many thanks for sorting out my daughter Ruth's lovely birthday parcel last week. She was delighted with it and it did not matter that it was the day after her birthday. I loved the scarf and everything looked really great so thank you once again, very much.

I'll be in touch nearer Christmas!

- Paula Middleton

Hi there,  I just wanted to say thank you so much for your quick and great service.  My Dad received his gift today, and is delighted!  Really appreciate it, especially as I am so far away!!  Many thanks again!  Best regards, Julia
- Julia

Hello Gift Lady :-)


I just wanted to say thank you for the professional and efficient service. 

I will definitely be using you again, and will recommend you to everybody i know!


Beautiful day to you, 

- Candice Parsons

Hello Gift Lady Team 

As always, I am so pleased with your service. Unfortunately, I lost my mother on 23rd of last month. She was always the one who would receive all my orders from you,  and the recipient's would need to fetch them from her! You helped me send so many good wishes to her, and being far from home means that I felt close to her - all the time. Thank you, thank you. And God bless you all. 

And today, you put a massive smile on my face again. It was my niece's birthday, and she was overwhelmed with surprise! The flowers are a beautiful sight,  and I am questioning if she will actually open and eat any of the goodies in the gift box!!! 

Please accept my heartfelt gratitude to you all. I am committed to continue supporting you for a long time to come.  

Kindest regards from the UK, 

Sharifa Mohamed

- Sharifa Mohamed

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