Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

Hi Lee-Ann

 

Thanks for coming back to me I was hoping you would do so, yes I did try to place an order but I couldn't change my credit card details on your site, I was obviously doing something wrong and not being internet savvy I couldn't work out what to do.  I had a fraudulent transaction go through my credit card recently and as a result had to cancel my existing card and obtain a new one. I am going to try again today to order your hamper 'Instant Picnic'

code GBH066, so should you receive two orders please dispatch only one.

 

I would like to take this opportunity to thank you for your excellent customer service and your delightful hampers and flowers, it has been a pleasure to do business with you and once again I thank you for your interest and concern.  Long may you prosper.

 

 

 

Thanks and kind regards Wendy Scafidas

- Wendy Scafidas

Hi, Just want to thank you for delivering the parcel on the date I asked for.You really put a smile to the little girls face as it is her birthday!!! I will definitly use your company again for Christmas, just sorry it took me so long to find a reliable company in S.A especially when I'm living in London!!!! Many thanks
- Luzanne

Hi Ilse

Thanks for your email.  Unfortunately I've been living in Australia so long that I've lost touch with public holidays and didn't realise that the 21st is one or I would have ordered earlier.  I have no problem with it arriving next week.  Thanks again for letting me know.

All the best and thanks for your awesome customer service!

Regards, Wendy

- Wendy

Hi Giftlady 

I just want to thank you for your prompt delivery of this gift basket. I love using your service and I know I can trust you. This is a huge issue when you are the other side of the world and I highly recommend your service.

Thank you for bringing joy to my family Arlene Viljoen Brisbane - Australia

- Arlene Viljoen

You guys never fail to impress. My mom got a call at 4.45 to confirm she was still at the store and the gift arrived soon after. It made her day. Many many thanks.

All the best  Karen

- Karen Hughes

Hi, THANK you so much - the gift was received well before it was due and you really helped me out as today was the perfect day to give it.

Again thanks I love the giftlady!

Have a good night

Ronel

- Ronel Wiese

Thank you.

It is always a pleasure buying from you
- Kate Stead

Hi Lee-Ann 

Thank you for your email.  My Mom was delighted with her gift :) 

Talk soon, have a great day.

Kind regards

Roz Potgieter

- Roz Potgieter

Hi Bianca,

Thank you for your lovely service :-)

As usual my Mum was in tears and since I only ordered it yesterday, it was so nice that it was delivered this morning on her actual birthday!

She even commented on how friendly the delivery guy was.

You truly have a great business with fantastic service.

Kindest regards,

Nelma

- Nelma Samuelson

Dear Tracy,

Thank you 🙏 so much for your reply. I am glad to hear that the address has been checked and that it will be delivered today!

Thank you for your wonderful service I will definitely be using Gift Lady again in the future!

Kindest regards and wishing you a wonderful Christmas 🎄

Debbie Topping xx

- Debbie Topping

Dear Katerina  I hope my email finds you well and you’ve had a good start to your day.  I just wanted to say a HUGE thank you for your assistance with my order…my dad received his gift today and is delighted with it :O)  Keep up your brilliant customer service!  It’s great dealing with someone who is so on the ball.  Take care and I will be sure to use The Gift Lady in the future.  Many thanks and kind regards  Michelene
- Michelene

Thank you for great service! 

Regards

Anthea

- Anthea

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