Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

Thanks so much for organizing she was absolutely thrilled with the delivered gifts

- Rori

Thanks, Riandri. I wasn't sure if that was an automated email :-)


I really appreciate your team providing a same-day delivery at short notice.

Very impressed.


Kind regards


- Chris

Thank you so much once again fantastic service.

From Janine

- Janine

Hello Lee-Ann,  Thank you for letting me know about the delay.  I was wondering if there had been a delay because my stepmom normally calls me to thank me, and that is normally how I know that the parcel was successfully delivered.   Of course union actions are outside your control.  I appreciate your contacting my stepmom and making alternative arrangements.  I have always found your service to be very good and will continue to use you.  Regards,  Liz Crawford
- Liz Crawford

Thank you very much. I will use your business again. You provide a wonderful and  professional service. 

I am glad I found out about you. 

- Adele Postma

Hi Lee Ann

Just wanted to say a big thank you for redirecting my gift parcel to my friend who had moved. I was very grateful that you could get it to the right address and on your earliest time frame as well. My friend was very happy and said the green bow was so beautiful. 

THANK YOU VERY MUCH for the extra effort caused. Kind Regards,

Margie (in New Zealand)

- Margie King

My dearest  Lee-Anne,

I can Never Thank You enough for the Wonderful gifts you delivered to our beloved mum Mari Lemmer in Port Elizabeth !  She was completely bowled over by the flowers and the good thing was, she said the exquisite little cup-cakes looked too beautiful to eat and too many "for one old woman" so she planned on inviting a few friends to share these.  The double good thing is that this made her invite some others to her little home (to share the cakes) and thereby they would "ooohh & aaahh !" over her two bouquets of beautiful flowers and this would make her feel warm and special.  She is only a tiny little sparrow but so brave, after my beloved Dad died so suddenly.  She actually counted each species of flower and gave me a very detailed report on her e-mail and, from all accounts, you once again, went out of your way to make it super-special !

I am blind-copying a number of my friends and family here (always blind copy for security reasons) but am leaving your details open for their benefit.

For my bundle of loved ones, blind copied here : I do not normally send stuff like this but THE GIFT LADY offers a very superior service and I really hope you make use of the services for personal or business.  Their level of personal caring and service is truly unsurpassed, even compared to that which we have here in North America and their prices are exceptionally reasonable.

Fondest wishes to you all,

Lisa & Gerry Benedix - CANADA

- Lisa & Gerry Benedix

Dear Gift Lady staff. My sister was thrilled with the flowers I ordered and you delivered. I wanted to share her response.. I couldn't be happier. She will be having surgery for breast cancer on Friday. She has been living in South Africa for over 5 years now, very far from family. So it was important that she receive a special gift from me. Thank you for your care in your bouquet creation and for delivering to her as requested. Sincerest thanks.
- Joyce Spinden

Hi Katerina

Just a quick mail to say thanks for the great service in getting the hamper out before Christmas. My parents received it the next day and were very happy! 

Hope you had a good Christmas!



- Wesley Rowe

Good evening, I just want to say thank you for delivering my order today on such short notice. You made Valentines day that bit more special and I won't hesitate to use Gift Lady in future.

Chris Coetzer

- Chris Coetzer

Hi Tracy


The service was super, thank you so much

Good weekend


- Emma Moseley

Good day, Just want to once again thank you for an awesome job on delivering flowers to my friend Veronique Coetzee in Springbok Northern so made her day.... I have also once again noted on my Facebook page with a link to your site on what a great job you and your team do.... Just a suggestion... have you thought of have a Gift Lady Facebook... I have so many SA friends who live here in the US as well as in Australia... who have friends and family in SA and would love to know about your website..... I must say I have been promoting your business on this side with much enthusiasm... Thank you again for a sterling job..
- Julia Elliott

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