Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

Dear Gift Lady, I thought I absolutely must write and thank you for your wonderful service. I am so impressed by Gift Lady that I will use you guys again and again, and will recommend you to my fellow South Africans in the UK! I sent my friend a present from London at about Midday yesterday, and it has already been received. She received it at 9:30 this morning SA time. I didn't expect it to arrive so quickly and for that I am truly grateful. I also think that the build your own hamper option you have on your website is very useful, especially when you are working to a budget and you can't find anything suitable. Once again, thank you very much. All the best
- Jessica Anne Fletcher, London

Hi Katerina . Thanks again for all your help with this, itís a pleasure dealing with you.  Have a fantastic weekend :-)   Seipati Monyai,  Executive Assistant to Heidi Volschenk,  KPMG Services (Proprietary) Limited
- Seipati Monyai,

Good Morning Gift Ladies. I just wanted to drop you an email to say thank you for always making the gifts beautiful and special. You make every gift I unwrap a pleasant surprise and the envy of all my friends. Presentation is everything along with the gift from my special man. Again thank you so much for your special touch! Many thanks and warmest regards
- Twane Janse van Rensburg - Recipient

Hi Lee-Ann

Thanks so much for the excellent service. It's really appreciated

Kind regards

Lynndy

- Lynndy

 Hi lee-Ann

 

Thank you so much for noticing that!!!! Now that's CUSTOMER SERVICE!!! Thank you.... The whole message is fine, the only bit that needs adjusting is the last sentence which should be: Nadine & Doug

 

Thank you so much for noticing and taking the time to allow me to fix that! 

 

Thank you, Nadine Den Mulder

- Nadine Den Mulder

Hi Annette, The Gift Lady's service really never ceases to amaze me! You guys really are ahead of the rest, the personal touch speaks volumes! Every order I have placed with you guys has been personally handled and delivered perfectly! Thanks so much for the attention to detail! Take Care
- Jacky Gillespie

Hi there!!  Thank you so much for wrapping and sending my "Created hamper" to my boyfriend - it was perfect and it made him smile!  So, so, SO glad I found you guys on google.  See you soon again!  much love  Alani  xxx

- Alani Fairy

Hi Lee-Ann

Thank you so much for organising this, it is much appreciated.  The Gift Lady makes it so easy to send gifts despite living so far away and in a very different time zone (Sydney).  As I said in my earlier email, your service has been amazing and I will definitely recommend you to my SA friends living here in Sydney.

Have a great day.

Best regards 

Angela

- Angela

Dear Minette and the Gift Lady Team - I just wanted to say a huge thank you for the wonderful flowers I ordered for my grandmother! She was very ill in hospital and said she'd reached a point when she felt like she just couldn't endure the pain anymore; and then the flowers arrived for her. She absolutely loved them and feels that they've given her a new lease on life. I can't thank you enough - it meant so much to me. I now live in San Francisco and felt quite helpless being so far away from her in South Africa. I will definitely use your wonderful service in the future. PS. Thanks also for following up with me when you didn't find anyone at home in Bloemfontein - your customer service is exceptional!
- Natalie

Dear Katerina  I hope my email finds you well and youíve had a good start to your day.  I just wanted to say a HUGE thank you for your assistance with my orderÖmy dad received his gift today and is delighted with it :O)  Keep up your brilliant customer service!  Itís great dealing with someone who is so on the ball.  Take care and I will be sure to use The Gift Lady in the future.  Many thanks and kind regards  Michelene
- Michelene

Good day Mrs Siwak


I would just like to say thank you for the best service received by your company, my parcel has reached its destination in perfect condition and my friend is very happy.
Thank you again

Regards
Mr. Uutoni



- Mr. Uutoni

Good evening, I just want to say thank you for delivering my order today on such short notice. You made Valentines day that bit more special and I won't hesitate to use Gift Lady in future.

Chris Coetzer

- Chris Coetzer

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