Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

Thank you so so much.  I appreciate your last minute help tremendously. I always use your services to send gifts home but this has far outweighed your generosity in customer service ;-) 




- Odette Dougan

Hi Lee Ann

Just wanted to say a big thank you for redirecting my gift parcel to my friend who had moved. I was very grateful that you could get it to the right address and on your earliest time frame as well. My friend was very happy and said the green bow was so beautiful. 

THANK YOU VERY MUCH for the extra effort caused. Kind Regards,

Margie (in New Zealand)

- Margie King

Amazing service and I look forward to using your site again.

Thank you


- Angela Phipson

Hi Bianca,
Thank you for your help!

You guys are fantastic.

Kind regards,
Roy Voigt
- Roy Voigt


I just wanted too say How impressed I was by your speedy service! I received my order within 24hours of placing it amazing! The box looks beautiful and the bows are so pretty I daren't untie them to have a peak because I'll never manage to make it so pretty again!

 I would highly recommend you to anyone. Thank you

- Jillian Jennings

That's great, thank you so much for letting me know. The service from you guys is always so good, it's why I keep coming back!

Thanks again, Emma

- Emma Vaughan

Thanks for your email - your service is excellent.  Many thanks for your efforts

- Sean Chiles

Hi Lee-Ann,

Thank you for all your help and updating me with everything that has been happening with my order. You have been wonderful. I am very pleased with the service you have provided and I will be making more orders through Gift-Lady in the future.  Enjoy the rest of your day and all the best to you in this year.

Kindest regards Natalia

- Natalia

 Hi lee-Ann


Thank you so much for noticing that!!!! Now that's CUSTOMER SERVICE!!! Thank you.... The whole message is fine, the only bit that needs adjusting is the last sentence which should be: Nadine & Doug


Thank you so much for noticing and taking the time to allow me to fix that! 


Thank you, Nadine Den Mulder

- Nadine Den Mulder

You are AMAZING! Thank you so much!


Lisl Dobson

- Lisl Dobson

Good afternoon,

Thank you very much for this unbelievable service rendered by you. I appreciate your dedication and the professional way in which you respond and act on requests. This is definitely the discovery of the century I have made and I will definitely be a dedicated customer of yours.

Kind regards,
Suzanne Benade
- Suzanne Benade

Hello Bianca,

Ek hoop dit gaan goed!

Ek het die aflewering ontvang. Baie dankie! Ek het gekoekeloer na Mike se pakkie en dit lyk heerlik fantasties. Baie dankie vir jou moeite en geduld met my honderde eposse.

Hopelik doen ons gou weer besigheid. Lekker dag verder!

Vriendelike groete/Kind Regards,

Michelle Reinecke

Marketing Manager

- Michelle Reinecke

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