Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

Hi Tracy,

Thankyou for your most professional service and beautiful gift delivered to my mom in South Africa!
Her gift arrived in plenty of time and all those chocolates were well received!
Mom is a 94 yr old Chocoholic. She is amazing for her age.
You have made my first ever international on line shop a wonderful experience.
I will definitely use your expertise again.
Everything was so accurate and easy to follow........the tracking etc,etc.
Thank you for your prompt replies to my mail.

Congratulations to your wonderful team.

Have a blessed 2019.

Desire' Easton

New South Wales

- Desire' Easton

Dear Giftlady


A big thank you for getting this gift to our Birthday girl


Fantastic service


Kind regards

Ms H de Beer

- Ms H de Beer

Dear Sanet. Thank you for your response. Since writing I have had an opportunity to 'see' the flowers and I have to say they are very beautiful so I apologise for my hasty email. The original photo I was sent by way of thanks was not a very good one. I would like to take this opportunity to thank everyone at The Gift Lady for your service - I have used it often and it is always impeccable and reliable. Best wishes and compliments of the season to you all. Kind regards
- Penelope Luckner

I would just like to thank you for your excellent service, especially as it was at short notice. 

Your goods were delivered exactly on the day I requested!  It was a special present for my brother's 80th birthday and as I live in England, it is not easy sending  anything to South Africa, yet alone the cost of the postage!

I would recommend your services to anyone.

Kindest regards


Mrs D

- Mrs D

Dear Katerina,

Thank you for sorting this out for me so promptly! The gifts on the website are all so lovely.

Thanks again,


- Alison

Dear Katerina  I hope my email finds you well and you’ve had a good start to your day.  I just wanted to say a HUGE thank you for your assistance with my order…my dad received his gift today and is delighted with it :O)  Keep up your brilliant customer service!  It’s great dealing with someone who is so on the ball.  Take care and I will be sure to use The Gift Lady in the future.  Many thanks and kind regards  Michelene
- Michelene

Good Morning! I would like to thank you VERY much for the beautiful flowers you delivered to my Mother. I have just spoken to her and she said that she cannot remember when last she saw such a beautiful symphony of colour and composition. I live in America and my Mother has just had a double mastectomy in Johannesburg. It is difficult not to be there for her during this time... I just thought I would let you know how pleased she was with the flowers and how grateful I am to you for delivering quality flowers that can remind her that we are thinkig of her. I also commend you on your website. It is clear and I can order with ease - not something I can say of many websites out there. Well done!
- Michelle Gabb

You made my Mom cry...And that's a good thing!

Thank you to all involved in Order Number: 231646. My Mom was very emotional from the delivery of the lovely flowers. She took a photo and sent it to me and I must say that I am very satisfied with the delivery. It is not often that you get something better looking in real life than the advertised picture of it! The whole process was seamless! Thank you and I will certainly save you in my favourites for future gifts.

 Best wishes, Candice O'Brien

- Candice O'Brien

Liewe GIFTLADY. Baie dankie vir die pragtige geskenke wat ek vandag ontvang het. My niggie het dit vanaf Australie gestuur vir haar ouma wat die 23ste Julie 91 jaar sal wees. Ek was so beindruk met die diens en die heerlike vars eetgoedtjies. Die teddie beertjie het my ma se dag gemaak. Sal verseker weer van julle diens gebruik maak en dit aanbeveel by vriende. Fantastiese diens!!!
- Anita van Biljon Ladysmith KZN

Good evening, I just want to say thank you for delivering my order today on such short notice. You made Valentines day that bit more special and I won't hesitate to use Gift Lady in future.

Chris Coetzer

- Chris Coetzer

Dear Lee-Ann  Thank you so much.  I will definitely make use of Gift Lady again. Such excellent service.  Kind regards  Charmaine
- Charmaine

Hi Lee Ann

Just wanted to say a big thank you for redirecting my gift parcel to my friend who had moved. I was very grateful that you could get it to the right address and on your earliest time frame as well. My friend was very happy and said the green bow was so beautiful. 

THANK YOU VERY MUCH for the extra effort caused. Kind Regards,

Margie (in New Zealand)

- Margie King

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