Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

Many thanks - this was received by my friend who was thrilled!
- Paula Tuck

Dear Gift Lady

Would  just like to  thank  you  for your excellent service and professionalism.
The request of delivery on time and standard of quality.
Greatly appreciated and looking forward  to using  your services in future.
Kind  regards.
Shane Marthenuissen.

- Shane Marthenuissen.

Just to say thank you for making the perfect delivery for me yesterday (Friday 7th).  I live in England and it was my little Godsons’ third birthday yesterday.  I ordered from you a hamper of goodies to include: teddy tin, gingerbread man, Oscar bear, "cars” cupcakes, bath balls & a pampering hand cream for his mum as an added treat.  A beautifully wrapped and presented gold box with gorgeous ribbon was delivered just when I requested with all the contents being an excellent quality.

My little Godson was so excited to receive this special box just for him.  He so loved the contents that everything went to dinner with them last night to surround him at the dinner table – photos were sent to me and I felt like I was there too. Thank you Gift Lady…..

- Anon

Dear Katerina. Firstly, I must commend you on your customer services skills. Secondly, for your speedy response. I must admit that biltong is one of my favourite "junk food" that I enjoy especially while watching TV. I shall definitely recommend you to my friends and family. 

Have a good day. Kind regards. Marilyn.

- Marilyn Kreiner

Dear Gift Lady Team, I write to thank you for your most excellent service and the quality of the flowers delivered under my order, the recipient, Carol reported that they were lovely. We often have to write in a complaint or to express disappointment with a service and so it is especially pleasing to be able to write in satisfaction and give praise. I would be content to recommend your services and your excellent easy-to-use website through which it was obtained. Sincerely.
- Ivan A. Sullivan, Canada

The Gift Lady Team. Just a quick note to say thank you so much. This is the first time I have used your Company and I am delighted to report back on such great service! My in-laws in Johannesburg are thrilled with their hamper and could not stop raving about the fantastic presentation and all the yummy goodies. I will definitely be back, and will be sure to recommend you to all my friends. Kind regards.
- Tracey

Hi Minette, I placed an order with you for 11 of your Andy C Spoons for gifts for a corporate conference. After making payment on Monday 10 February, I received all my gifts yesterday! (Tuesday 12th Feb). Thank you so much - the spoons are beautiful and your service delivery is AMAZING! I will certainly be a return customer! Kind Regards.
- Jade

I used your service in October to deliver some baby goodies and flowers to a friend and then made a very late order for Valentines flowers for my Dad on Saturday. Just wanted to say that on both occasions the recipients have been delighted! My Dad said that the flowers were beautifully presented - he sounded very chuffed. So a big "thank you" from a happy customer over here. I hope your Valentines has been prosperous and happy!
- Jenni

Thank you, the gift turned up as you promised and looks lovely. Thank you very much. Karen Goodall
- Karen Goodall

Dear Juanita,

Thank you so much for the beautiful gift basket you put together for my order on Saturday. Bruce sent me a photo and it looked amazing.  Apparently Bruce was so impressed with it that he used your services to order a gift hamper for the hospital staff that had just looked after him the previous day :-).

I really appreciated that my gift made such an impact on his birthday and that we were able to organise Saturday delivery.

Kind regards,

- Ashleigh Rossouw

Hi Katerina That’s no problem at all, many thanks for the update. Wishing all at Gift Lady a wonderful Christmas and New Year.  Ann McKay
- Ann McKay

Hi Juanita

Thank you so much for the great service - very much appreciated!

Kind regards


- Kelly-Ann Myles

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