Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

Hi Lee-Ann

 

Thank you for your confirmation. I totally understand that the gift cannot be delivered today. I was not able to sort out the payment until yesterday evening so was more worried about getting that sorted out than the parcel arriving by today.

 

I must commend you on the excellent customer service you have provided.

 

Thanks again

 

Helen 

- Helen Jones

Hi Lee-Ann

 

Thank you very much for your excellent service.
Regards Leonie van Zyl

 

- Leonie van Zyl

Hi Lee-Ann, hope you are well.

I'm not sure if you are aware, but I ordered this parcel from the UK for my Dad for father's day. It is the first time I have ever used your site, and admittedly I found you completely by accident as I was searching for an alternative gift for my dad (other than flowers)

I wanted to take the time to thank you and the team for not only the great communication you maintained, but also for the super-fast turn around and the brilliant product! My dad was so thankful and impressed with his gift and it totally made his day!

I would not hesitate to recommend The Gift Lady to anyone, and will ensure that my SA network in the UK is fully aware of this site for all occasions going forward.

Thank you again for bringing my dad and I one step closer, Belinda

- Belinda Field

Thank you for your prompt service Lee-Ann. All going well I will definitely use The Gift Lady as my preferred supplier going forward as I had dismal dealings with [name removed] a few months ago.  Sara Steenkamp
- Sara Steenkamp

Thanks Katerina, Great customer service- really appreciate it! Lauren

- Lauren

Thank you very much. I will use your business again. You provide a wonderful and  professional service. 

I am glad I found out about you. 

- Adele Postma

Dear Katerina,  Thanks for sorting out my payment problems. My Mom received her hamper for Motherís Day on time. She was thrilled and especially commented on how beautifully it was gift wrapped. Thanks for helping to make her day special for her. It is so difficult being far away and not able to be there to show how much I appreciate her, but at least you have a service which can help. Thanks again. Regards, Fiona Nelissen

- Fiona Nelissen

I live in Sydney and fished you guys out of a Google search to send a very special family friend a gift in South Africa.. I wanted it to be a special gift, too. The way the whole transaction was handled was FANTASTIC - from navigating your site to submitting order, etc etc. The DELIVERY was efficient - about 2 days after my order. I received feedback about the PRODUCT ITSELF - the most important part of the whole thing - and I was told that it was THE MOST UNIQUE AND WONDERFUL SURPRISE BOX OF GOODIES they had ever received. No question about it - I will definately use you again when I need to send a gift to someone in SA. You are really A GREAT ORGANISATION. Well done ... and a BIG thank you!
- Renee

Just want to say many thanks for the super service I recieved off you. Send my friend in South Africa a bucket of chocolates and it really made her day :) will definatly be using you again very soon, as your quick service is what its all about , many many thanks
- John Taylor

This email is to thank you for your awesome, online service to make gift giving a lot easier!  The gift was delivered to a very thankful family.

Thanks again.  I will surely use your service again in the future.

Georgina de Waal, Saskatchewan,  Canada

- Georgina de Waal

Thanks Tracy, I really appreciate your great service! I always am so happy with the service your company provides and that's why I feel so comfortable using them.

Many thanks

Antonia Bossi 

- Antonia Bossi

Hi there

 

Thanks very much my Lady has them and is very happy

 

Kind regards

 

A Happy Gary

- Gary Chapman

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