Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

Good morning Lee-Ann.


Just wanted to say a huge thank you for arranging delivery of the package (to my Dad) - it arrived today (on his Birthday) - timing was impeccable.


I realise that the cupcakes will only arrive at a later stage, but that is fine - thank you once again.


Am super pleased.


Have a good week.


Take care.


Best Wishes

Debbie Prince

- Debbie Prince

Dear Katerina, Thank you for all your help. My mom received her chocolates and the lovely biscuits you sent.  Kind regards, Natasha

- Natasha

Hi Riandri,

I've just seen your email, but have already resubmitted the order. Many thanks for your quick response.  And I'm sure my brother will enjoy his birthday present.

Many thanks for your usual professional service.

Kind Regards, Alison

- Alison

Dear Lee-Ann,

Thank-you so much for your kind thoughts and for contacting Penny and changing the delivery date to Wednesday.   All of you ladies at Gift Lady are so wonderful and I appreciate your going above and beyond!

Sincerely Meena Baker

- Meena Baker


I just wanted to let you know that the gifts for my family arrived as per my request. Your products are wonderful, exceptional quality, and service outstanding. My family were thrilled to receive the gifts so I'm very happy!

Kindest regards, Emma Todd

- Emma Todd

Thank you for such great service Lee-Ann .


Have a great day. Christo

- Christo Trosello

I live in the USA ad I have used Gift Lady a number of times to send my family and friends gifts. They have very fast and friendly customer service and I always get a comment about how beautiful everything  is packaged. Delivery has always been on time (even when I left it a bit late). They also have a great selection for do-it-your self hampers. I actually enjoy my shopping experience  with them.
- Anelda Spence


You guys are fantastic. I will for sure be using your services again.

Thank you again for the fantastic service that you provided me! You made my weekend.

Simone Horn 

- Simone Horn

Hi Gift Lady

Thank you very much Gift was received in order.

I will definitely use your online store purchase, awesome prizes.


Nancy Austin

- Nancy Austin

Hi Annette, Have just heard from my sister. The parcel arrived. Thank you so much for all your trouble. It was most appreciated. Your service was excellent. Thanks again
- Celeste

Thank you Lee-Ann! Grandsons very happy, hamper received today - it looks lovely.

Very pleased with the purchase, packaging and delivery.

Kind regards


- Janice

Liewe GIFTLADY. Baie dankie vir die pragtige geskenke wat ek vandag ontvang het. My niggie het dit vanaf Australie gestuur vir haar ouma wat die 23ste Julie 91 jaar sal wees. Ek was so beindruk met die diens en die heerlike vars eetgoedtjies. Die teddie beertjie het my ma se dag gemaak. Sal verseker weer van julle diens gebruik maak en dit aanbeveel by vriende. Fantastiese diens!!!
- Anita van Biljon Ladysmith KZN

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