Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

Hi Katerina,

Really appreciate you following up on this. It's refreshing to receive such prompt and excellent customer service!

Have a good day.


- Christopher

Hi Katerina,  Have redone order today and address was correct this time.  Thanks for all your hard work and making life so easy to send gifts overseas.  Thanks Wendy
- Wendy

Hi Lee-Ann and Bianca

Thanks for your assistance.  I appreciate your great service and will definitely use you guys again.  Offering a service whereby I can choose what goes into the hamper is a great plus!!

Have a great weekend.

Kind regards, Catherine Langley

- Catherine Langley

Dear Annette, My father received the photo frame and nougat yesterday and was absolutely THRILLED!!! Many thanks for your lovely service - you are wonderful! My poor dad had to have extensive surgery and he and my Mom live all alone in Phalaborwa without any friends and family. The photo of his grandchildren made him so happy. They don't have a computer so we can't email any pictures to them and we don't really trust the postal service any more to deliver photos and gifts on time. Thank goodness you are there to help us out!  Thanks again for your fabulous customer service. Regards.
- Lynleigh Greig

Thank you for my Gift Boxes. I received them yesterday already. They are lovely! Thank you for your prompt and professional service. I will definitely recommend this service to friends and colleagues! Regards Michele
- Michele

Hi Gift Lady Team,

just wanted you to know that the first part of my order which was delivered to SouthBeach hotel on Sept 9th was perfect.
The presentation was great, the quality of the items is good and everything was here on time.  I really appreciated that and will use your services again.
If there is a particular place that you would like me to write a review, please let me know.

Kind Regards,

Dave Natale
- Dave Natale

Hello Annette, Ek het pas met my ma gesels en haar operasie het baie goed afgeloop. Sy is mal oor haar poppie en se die blomme is van die mooiste wat sy nog ooit gekry het. Vreeslik baie dankie vir jou moeite en sorg om dit self af te lewer. Soos altyd puik diens! Groete
- Bianca

Dear Lee-Ann

Thanks for your efficient and good client service.

It's real stressful living in a foreign country not understanding the language and your help is much appreciated today.

It's my parents 40th Anniversary so it's real special celebration this year. Actually it's their 40th Anniversary on the 1st September but I wanted to make sure they get the gift basket in time so I requested the 29th August instead.

Much thanks again, Chriswin

- Chriswin Louw

Dear Gift Lady, I thought I absolutely must write and thank you for your wonderful service. I am so impressed by Gift Lady that I will use you guys again and again, and will recommend you to my fellow South Africans in the UK! I sent my friend a present from London at about Midday yesterday, and it has already been received. She received it at 9:30 this morning SA time. I didn't expect it to arrive so quickly and for that I am truly grateful. I also think that the build your own hamper option you have on your website is very useful, especially when you are working to a budget and you can't find anything suitable. Once again, thank you very much. All the best
- Jessica Anne Fletcher, London

Hi Annette, Thank you for the wonderful service. The hamper looked fabulous and it arrived early the following day - I appreciate your efforts to dispatch it quickly. Kind regards.
- Lillian


Thank you very much for the wonderful job you did with the flowers and gift wrapping of my mum's birthday gifts. 
My mother absolutely loved it.

Kind regards, 
- Joret White

Dear Katerina,  Thank you for a job very well done again.  I understand the flowers were lovely.  Again I thank you and all the staff at the Gift Lady for always going out of their way to do a good job. As I said it is very comforting to know that the order is always taken care of in a very caring and professional job. Best wishes and yes you will continue to get my business.!! Rose

- Rose

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