Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

Dear each and every wonderful person at the Gift Lady Thank you so much for a prompt and efficient delivery of Emma's study pack.  It was a wonderful surprise for her when she arrived home last night after a full day studying at the UCT library.  She posted on FB straight away and it gave her a much needed boost to her studies.  We live far from her so it was wonderful for us to let her know that we love and care about her.

Big thanks to each and everyone of you...you touched our hearts.

Your biggest fan

Michelle

- Michelle Jones-Phillipson

Thank you Lee-Ann! Grandsons very happy, hamper received today - it looks lovely.

Very pleased with the purchase, packaging and delivery.

Kind regards

Janice

- Janice

Hi Denise,

 

Sorry I did not see this email it went to my junk mail.

 

Thank you for sending the flowers, she was very happy! I've let her know to look out for something special on Monday.

 

Also just wanted to say thank you for having such a lovely site with so many nice goodies to spoil people with. I love buying gifts for my family from you! They are always so happy with what they receive.

 

Thanks again,

 

Erin

- Erin Coyne

Hi Tracy 

Thank you for the action you have taken, itís this kind of action that will ensure I remain a customer in the future.

The recipient let us know of the replacement flowers and is much happier thanks again

Rob Keeble

- Rob Keeble

Hi Lee-Ann

 

Yay the Visa card finally worked! Thanks for your patience, that would be great if you could get the order out when you can.

 

Your customer service has been great, I'll definitely use you guys for all future birthday and Christmas presents.

 

 

Thanks,

Patrick

- Pat Church

Hi Tracy ,

I want to thank you for everything!

My parents received the gift today.

I really appreciate your effort and the customer service your company provides is EXCELLENT!!!!!

Thank you very much!

- Gabriela Vlasceanu

Good day Lee-Ann, 

Thank you very much for the excellent service!

Kind regards 

Natasha Alberts

- Natasha Alberts

My parents were thrilled with their Christmas hamper, so beautifully presented. Thank You.
- Pat Baxter

Dear Lee-ann and Gift Lady

Just a short note to thank you for the gift hamper you put together for my husband.

I am very pleased that my instructions were followed to the T and for the beautiful way the parcel was packaged. My husband is enjoying his yummy goodies thanks to you all.

I am a tough client but when I feel you have done a stellar job I will most certainly give credit where it is due.

Your website is friendly and well presented. Your choice of goodies are super and your packaging is beautiful. I look forward to you increasing your selection in future and wish you much success. Congratulations to you all!

Kind regards
Tracy 

- Tracy

Dear Gift Lady

Would  just like to  thank  you  for your excellent service and professionalism.
The request of delivery on time and standard of quality.
Greatly appreciated and looking forward  to using  your services in future.
Kind  regards.
Shane Marthenuissen.

- Shane Marthenuissen.

Dear Annette, Thank you so much for being just brilliant! Mummy loved her flowers which she said were beautiful and I understand you were very naughty and prepared a whole new bunch for her because the chaps on the gate couldn't accept them on her behalf on the Saturday when you kindly tried to deliver...TWICE! Your exceptional service has delighted us both and we really appreciated it and will be recommending you to all our family and friends in (or with anything to do with anyone in) SA! Best wishes
- Jess

Dear Katerina,  Thank you for a job very well done again.  I understand the flowers were lovely.  Again I thank you and all the staff at the Gift Lady for always going out of their way to do a good job. As I said it is very comforting to know that the order is always taken care of in a very caring and professional job. Best wishes and yes you will continue to get my business.!! Rose

- Rose

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