Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

Hi Lee-Ann and thank you so much for sending the photo through.  It looks ABSOLUTELY AMAZING!  I am sooooo thrilled - unbelievable!  Thank you so much for your time and effort with my order.  Sandy and Dan are very dear friends but are just about impossible to buy for or give a gift to, as they literally have everything they could possibly want.  That is why I always try to make my presents  to them out of the ordinary rather than expensive - they have seen it all before, the main thing is to think of something 'new' and unusual.  You are all amazing.  Thank you so much!

I have already made a note to contact you again in the future.  I hope that will be ok  ... or will you all go running off in the opposite direction in fright?!   :o)

Take care - THANK YOU - from my mom too!


- Piergiovanni, Dirce

I used your Create a Hamper option to make my own basket to send to someone. I had no idea how it was going to turn out but the recipient was beyond thrilled with the results. I reside overseas in America so I was really unsure where to go for gifts in South Africa but now I have a  place to go!  You guys are great!
- Mandi Overby

Hi Katerina,

Great - thank you very much, they have received it and are over the moon about the hamper. Thank you so much for making that possible for us.

Have a wonderful Christmas, Warm regards


- Amanda

Dear Lee-Ann,

Thank-you so much for your kind thoughts and for contacting Penny and changing the delivery date to Wednesday.   All of you ladies at Gift Lady are so wonderful and I appreciate your going above and beyond!

Sincerely Meena Baker

- Meena Baker

Dear Gift Lady, I would like to say a massive thank-you for getting my gift delivered at very short notice. Buying gifts for South African friends from London proves quite hard sometimes, but you made my shopping a pleasure! Thank you for the wonderful service. I shall definitely be shopping with you again! Best regads.
- Wendy

Dear Lee-ann and Gift Lady

Just a short note to thank you for the gift hamper you put together for my husband.

I am very pleased that my instructions were followed to the T and for the beautiful way the parcel was packaged. My husband is enjoying his yummy goodies thanks to you all.

I am a tough client but when I feel you have done a stellar job I will most certainly give credit where it is due.

Your website is friendly and well presented. Your choice of goodies are super and your packaging is beautiful. I look forward to you increasing your selection in future and wish you much success. Congratulations to you all!

Kind regards

- Tracy

Dear Gift Lady,
thank you so much for the efficient way my order was carried out. It was a pleasure doing business with you and I'll certainly use your services again.
Thank you
Brenda Hallowes
- Brenda Hallowes

I placed an order with you on the 22/07. Even though it was already late in the afternoon, early evening, I requested for a delivery the next day. I emailed customer requesting whether it is possible for the next day delivery.Within minutes I got a reply back indicating that the gifts will be delivered the next day. My mum was well impressed with the beautiful flower arrangement and lovely gifts. She also shared her appreciation for the friendliness of the delivery man. Thank you for making her day special. Thank you and congratulations for an excellent service.
- Mercia in London (with a satisfied mum in Cape Town)

Hi Gift Lady! Firstly, thank you for getting the vouchers to mum in under two days - that must be some kind of customer service record. Secondly, your husband and wife courier team were the most delightful couple. Mum is old and nervous but they were sensitive to that and made her feel really special. I don't know if they are employed directly by you, but if not please could you pass on our thanks to whoever they work for. Until next time (which will be soon) Cheers
- Nicola


I just wanted to let you know that the gifts for my family arrived as per my request. Your products are wonderful, exceptional quality, and service outstanding. My family were thrilled to receive the gifts so I'm very happy!

Kindest regards, Emma Todd

- Emma Todd

Dear Katerina,  thanks for the service and i will be using your site more often, sending packages to South Africa from Holland is extremely expensive so this works much better!
 kind regards  
Anita Elings
- Anita Elings

Dear Katerina Thank you once again for outstanding service – the flowers have arrived at 13:45 and are absolutely perfect!  Warm regards, Juanita Vorster PR Republic
- Juanita Vorster

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