Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

Thanks very much for sorting that out, delivery on the 23rd is great. I placed an order with you a few months ago as well and the service was excellent - often a rare thing!!!
- Francesca

Thank you very much for arranging our Mother's Day gift.  Your website has such a beautiful selection of gifts that we always feel as though we have selected a personal gift for our mom.

Thank you again.

Kindest regards

Lorna MacMenigall


- Lorna MacMenigall

Good Morning Lee Ann


The consignment was delivered this morning, thanks for keeping your promise. The gifts look very nice and portable. It's good doing business with you.


Thank you very much




- Reinhard

Dear Gift Lady Team


Thank you so much for handling my order so efficiently and seamlessly and for keeping me posted with the email updates! My mom was thrilled to receive her bouquet and commented again on the superb quality of the roses and exquisite colour.

 Im so pleased I decided to use your services again - Ive had the misfortune of using another company and that was a disaster so will never stray again! Thanks again for helping me spread some joy today keep up the great work!

Kind regards, Debra

- Debra

Thanks for the prompt response and customer service lee-ann

- Scott Forrester

Hi Gift Lady! Firstly, thank you for getting the vouchers to mum in under two days - that must be some kind of customer service record. Secondly, your husband and wife courier team were the most delightful couple. Mum is old and nervous but they were sensitive to that and made her feel really special. I don't know if they are employed directly by you, but if not please could you pass on our thanks to whoever they work for. Until next time (which will be soon) Cheers
- Nicola

Thank you very much for that and for the quick response.

It is always a good experience ordering through giftlady.


- Kirsten Lawson

Hi Gift Lady,

I just wanted to shoot you through a quick thanks for your prompt delivery of a custom gift pack I sent to a friend in Port Elizabeth. Your website made it really easy to sort out and my friend was absolutely delighted with it!

Thanks again. Have a lovely weekend.


Perth - Western Australia
- Kerri Ransfield

Hi Lee-Ann

Thank you for your advice about ordering cupcakes with blue icing for my nephew. 

You guys provide a brilliant service! 

Kind regards, Celia

- Celia

Hi Katerina,  Just wanted to pop you an email to say thank you do much. My sister received her gift and loved it.   Kind Regards  Sharon
- Sharon

Hello Gift Lady :-)


I just wanted to say thank you for the professional and efficient service. 

I will definitely be using you again, and will recommend you to everybody i know!


Beautiful day to you, 

- Candice Parsons

Good morning Katerina

Thank you so very much for looking after this for us . My apologies for giving you the run around but I thought that my brother would be at the said address by now.

I appreciate your efforts in getting the hamper to him at the later date. 

Kind regards


- Susan

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