Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

Dear Sanet. Thank you - you've done it again!! My stepmum phoned on Christmas Eve to say her parcel had arrived. She was chuffed with it. Many thanks. I forgot to tell you that she was also so pleased with the flowers I sent for her birthday at the beginning of December. The lady from the florist insisted on taking them into her room (instead of leaving them at reception) and spent some time chatting with her. I'm not sure who you use in Hermanus but she's great. Stepmum's cousin in CT ordered some flowers for Chrsitmas and the same lady delivered them and remembered stepmum. Now that's what I call service!! Thanks to you both. Here's to a great New Year. Best regards
- Trish

I would like to say a big thank you for the way you dealt with my order to my brother for his birthday. He was delighted with the gift, it arrived in time for his birthday and was beautifully packed. At last I have found a better way of sending him a present. Would use and again and recommend you highly. Regards
- Jan Pearce UK

Hello,

 

Many thanks for your email advising dispatch details. The Bubbles on Ice arrived safely and, as always, a beautiful presentation.

 

I used your service at Christmas and my sister was so impressed she has started using you as well!

 

Many thanks and regards,

 

Charles Meiklereid

- Charles Meiklereid

Dear Katrina,

Thank you ever so much for delivering my order on time on Tuesday 11 Feb'14 and thank you very much as well for making a really beautiful floral arrangement and fruit basket with chocolates, nuts and a bottle of red wine with the happy birthday balloon. My brother and sister-in-law were so happy and impressed with the delivery. 
 
You have been very efficient and really kind and pleasant in your communication with me and I thank you and your colleague very much once again for ensuring that my order was delivered on time on Tuesday 11 Feb'14 and also for doing such a great job with my order. I am very grateful to you and your colleague and I appreciate it from the bottom of my heart.
 
May GOD bless you, your colleague and your families.
 
Kind regards
Vanitha


- Vanitha

I really appreciated your great service and the promptness of the delivery. Super!

Heidi

- Heidi

Hi Lee-Ann

 

I just wanted to send a MASSIVE THANK YOU to everyone at Gift Lady.

 

My Mum received her hamper this morning less than 24 hours after I placed my order.  Her birthday is tomorrow (28 March) so she said she will wait until then so will let you know what she thinks. I have only ever used yourselves when ordering hampers or gifts.  Living in the UK it's reassuring to have yourselves to turn to when I need gifts for family back in South Africa.  Next birthday is my Dads so will be in touch closer to the time (June).

 

Once again thank you all so much.
 
Warmest regards (although its not warm here at all at the moment never reaching more than a degree or two above freezing so pretty much like living in a freezer!  could do with some warm South African sun on our backs!)

 

 

Sharon x

- Sharon

DEAR TEAM, A GREAT BIG THANK YOU. SPOKE TO MY 87 YEAR OLD MOTHER LAST NIGHT AND SHE WAS OVER THE MOON AS THE RETIREMENT VILLAGE LADIES CAME OUT IN FORCE TO SEE HER FLOWERS AND ENVELOPE FROM HER ELDEST DAUGHTER AND FAMILY IN THE UK (ME!) SO GREAT TO HAVE YOU AROUND TO DELIVER STUFF FOR ME. HAVE A GREAT CHRISTMAS. KIND REGARDS.
- Patricia Green

Dear Katerina

Thank you so much for your prompt reply and excellent service.

I appreciate the fact that you can include turkish delight!

i ll definitely will make use of your services in future.

Kind regards, Rinki van Heerden

- Rinki van Heerden

I just wanted to say that I received my order today and itís absolutely beautiful.

Thank you so much!!

Rosy

- Rosy

Thank you very much. I will use your business again. You provide a wonderful and  professional service. 

I am glad I found out about you. 

- Adele Postma

Hello Katerina   Thank you so much for all the help!   Wishing you and the gift lady team a Merry Christmas and a happy new year!  Kind regards Gemma
- Gemma

Hi Juanita

Thank you so much for the great service - very much appreciated!

Kind regards

Kelly

- Kelly-Ann Myles

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