Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

Hi Lee-Ann 

I have received a note from my family and the gift has been received.  The gift was really lovely and well received. 

Thanks for your service.

Regards Erica

- Erica Kloot

Dear Gift Lady. Just a quick thank you from San Diego for the efficient way you processed and delivered my order. My last gift was a Mother's day bouquet from another SA site - which failed to be delivered. Needless to say you will be getting my future business. Thank you
- Debbie Forssman

Dear Katerina. Firstly, I must commend you on your customer services skills. Secondly, for your speedy response. I must admit that biltong is one of my favourite "junk food" that I enjoy especially while watching TV. I shall definitely recommend you to my friends and family. 

Have a good day. Kind regards. Marilyn.

- Marilyn Kreiner

Dear Tracy

Thank you so so much, you really stretched yourself to get it to her this morning…she was overwhelmed …thank you for the lovely job you did …very much appreciated. I know now I can trust you with more orders…and I promise I wont leave it so late in future!

Much love and thank you for the care.

Tracey

- Tracey Winskill

Hi Juanita,

That is wonderful - thank you so very much for this.

Please could you send me a paypal request for the amount outstanding in AUD and I’ll sort it out.

Once again thank you so very much - you are a star!! And Gift Lady has once again come to my rescue - I don’t know what we would do if you guys weren’t there for us - so thank you very much xx

Kind Regards

Janet

- Janet Linsley-Noakes

Hi Lee-Ann, Many thanks for your excellent service!! It is much appreciated.

 

Kind Regards Reinier

- Reinier

Hi Tracy 

Thank you for the action you have taken, it’s this kind of action that will ensure I remain a customer in the future.

The recipient let us know of the replacement flowers and is much happier thanks again

Rob Keeble

- Rob Keeble

Hi Lee-Ann

 

I just wanted to send a MASSIVE THANK YOU to everyone at Gift Lady.

 

My Mum received her hamper this morning less than 24 hours after I placed my order.  Her birthday is tomorrow (28 March) so she said she will wait until then so will let you know what she thinks. I have only ever used yourselves when ordering hampers or gifts.  Living in the UK it's reassuring to have yourselves to turn to when I need gifts for family back in South Africa.  Next birthday is my Dads so will be in touch closer to the time (June).

 

Once again thank you all so much.
 
Warmest regards (although its not warm here at all at the moment never reaching more than a degree or two above freezing so pretty much like living in a freezer!  could do with some warm South African sun on our backs!)

 

 

Sharon x

- Sharon

Good Day 

Our daughters' hamper arrived safely and perfectly on time.  She was so surprised and so thrilled - and it really made her day.  Thank you all for such a wonderful service.  I will be making use of your service again in the future and recommending you to everyone I know.

Kind Regards,

Denise Knight

- Denise Knight

Dear Katerina Thank you once again for outstanding service – the flowers have arrived at 13:45 and are absolutely perfect!  Warm regards, Juanita Vorster PR Republic
- Juanita Vorster

Many thanks - this was received by my friend who was thrilled!
- Paula Tuck

Hi Katerina

When last did someone tell you that you guys are absolutely amazing...Sorry I could hardly hear you on the phone, Monday is fine. You should have a facebook page so we can network you to all our friends over the globe, as you give a service beyond what is expected.

Well done...

Regards, Greg

- Greg Linsley-Noakes

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