Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

Dear Katerina,  Thank you for a job very well done again.  I understand the flowers were lovely.  Again I thank you and all the staff at the Gift Lady for always going out of their way to do a good job. As I said it is very comforting to know that the order is always taken care of in a very caring and professional job. Best wishes and yes you will continue to get my business.!! Rose

- Rose

Good morning Lee-Ann 

My apologies for not sending this sooner…

I received the package on Thursday. Thank you SO VERY MUCH for the super quick response and the beautiful box and ribbon that it came wrapped in. Unexpected and much appreciated. 

Very impressed with your superb service!! Thank you J

- Caroline Rowbottom


You guys are fantastic. I will for sure be using your services again.

Thank you again for the fantastic service that you provided me! You made my weekend.

Simone Horn 

- Simone Horn

Thanks. You guys are brilliant!

- Simon Crosby

Katerina,  As always thank you for your excellent service. Kathryn
- Kathryn

Dear Riandri


I just wanted to say thank you for arranging my flowers to be delivered today, as requested.


Your help in this matter is very much appreciated.


Best wishes from a very satisfied customer.



- Kay Claydon

Dear Sanet. Thank you - you've done it again!! My stepmum phoned on Christmas Eve to say her parcel had arrived. She was chuffed with it. Many thanks. I forgot to tell you that she was also so pleased with the flowers I sent for her birthday at the beginning of December. The lady from the florist insisted on taking them into her room (instead of leaving them at reception) and spent some time chatting with her. I'm not sure who you use in Hermanus but she's great. Stepmum's cousin in CT ordered some flowers for Chrsitmas and the same lady delivered them and remembered stepmum. Now that's what I call service!! Thanks to you both. Here's to a great New Year. Best regards
- Trish

Good Evening,


I want to thank the staff at gift lady for the beautiful flower arrangements delivered to my mom and sister on time for Mother's Day. See attached pictures. I've been ordering gifts through gift lady for years now and I'm always impress. Thanks so much!

-Lindsey Marley 
- Lindsey Marley

Tracy .... what can I say?????

I am speechless!!!!!

Package with me already!!!!!!!!

Thank you thank you thank you

Keep up the good work!!!!

- Marlene Maritz

Hi Ilse

Thanks for your email.  Unfortunately I've been living in Australia so long that I've lost touch with public holidays and didn't realise that the 21st is one or I would have ordered earlier.  I have no problem with it arriving next week.  Thanks again for letting me know.

All the best and thanks for your awesome customer service!

Regards, Wendy

- Wendy

Hi Annette. Wanted to let you know the flowers arrived and Valerie was in her room (actually hadn't been in surgery yet) to receive them. She said they are BEAUTIFUL! Thank you so much and I will be telling Valerie's friends and family about you and your site! Sincerely
- Kathy

Thank you so much Lee-Ann! I know my Dad will love his gift. I'll be recommending your website to fellow Expats over here in the States, it's great.


Have a good day.



- Tanja

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