Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

Hi there, Thank you for great service!


Kind regards, Lizelle

- Lizelle

You are amazing!!! I canít believe the flowers arrived today. Everyone was beyond thrilled.  Thanks again for your fantastic service.


- Karen Hughes

Hi Annette. Wanted to let you know the flowers arrived and Valerie was in her room (actually hadn't been in surgery yet) to receive them. She said they are BEAUTIFUL! Thank you so much and I will be telling Valerie's friends and family about you and your site! Sincerely
- Kathy

Dear All

Just to say thank you for another lovely gift parcel you so quickly delivered to my beloved aunt in Howick.  I was late ordering her birthday present as I had been away so it was Sunday before I ordered it for her birthday on Monday and she texted me Wednesday to say it had arrived.

I have used you several times and my family in SA tell me how lovely the gift or flowers always are.

Thank you so much

Best wishes

Jennie Wilson

- Jennie Wilson

Good morning over there.  Thanks for letting me know.  You guys are really on the mark with professionalism. And its greatly appreciated!  May the rest of your week be beautiful.  Leola.
- Leola.

Good day, Just want to once again thank you for an awesome job on delivering flowers to my friend Veronique Coetzee in Springbok Northern so made her day.... I have also once again noted on my Facebook page with a link to your site on what a great job you and your team do.... Just a suggestion... have you thought of have a Gift Lady Facebook... I have so many SA friends who live here in the US as well as in Australia... who have friends and family in SA and would love to know about your website..... I must say I have been promoting your business on this side with much enthusiasm... Thank you again for a sterling job..
- Julia Elliott

Hello Tracy,


thank you very much for your email and for your excellent service.  My Dad is thrilled with the gift hampers and I believe the flowers looked beautiful when they arrived.  I got a text from my Dad this morning telling me he has the hamper.


Thank you for getting back to me.  thank you for your kind word about my Dad ..... he is working on being a "patient" patient and not over-doing things.  He knows he has to get well if he wants to go for his daily walks.


thanks again for everything Tracy ...... your have provided excellent customer service.



- Keitha

Hi Lee-Ann


Thank you for your rapid response and following up on my order.

Will certainly make use of gift lady again and recommend it for others.


Kind regards

Happy customer - Deirdre Scheepers

- Deirdre Scheepers

Just want to say many thanks for the super service I recieved off you. Send my friend in South Africa a bucket of chocolates and it really made her day :) will definatly be using you again very soon, as your quick service is what its all about , many many thanks
- John Taylor

Hi Katerina,  I would just like to thank you guys for getting the delivery to my dad in hospital, he was very surprised and it made his day. I have used Gift Lady a number of times for deliveries to anything from my momís work, their home and now my dad in hospital, you guys just always seem to get it right first time every time and I would like to express my sincerest gratitude for that. Being that far away from home it has proven tricky at times to order, communicate and deliver, but with Gift Lady itís just spot on every time!! It is something you should be proud of and keep up the good work!  Thanks again.  Regards,  Elané Angelides
- Elanť Angelides

May I just say how delighted I am with your companies service. I made the mistake of using, a month ago, another service - which turned out to be a disaster! I won't ever not use your service again! I have used your service now for more that 2 years and have always been really happy with it! As I am working overseas and constantly need to send something, I have recommended you to a lot of people as well! Thank you for excellent service! Enjoy your day!
- Elanza Botha

Dear Sanet. Thank you - you've done it again!! My stepmum phoned on Christmas Eve to say her parcel had arrived. She was chuffed with it. Many thanks. I forgot to tell you that she was also so pleased with the flowers I sent for her birthday at the beginning of December. The lady from the florist insisted on taking them into her room (instead of leaving them at reception) and spent some time chatting with her. I'm not sure who you use in Hermanus but she's great. Stepmum's cousin in CT ordered some flowers for Chrsitmas and the same lady delivered them and remembered stepmum. Now that's what I call service!! Thanks to you both. Here's to a great New Year. Best regards
- Trish

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