Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

Good day 

I have received my parcel early this morning.

I'm really very impressed with your service

I was a bit sceptic as I've never ordered anything on-line, but I was pleasantly surprised 

Thank you 

Lianda

- Lianda

 Hi  Thanks so much for your great service.  The gift was delivered.  I will definitely make use of you again and recommend you to everyone. 

Regards Tracy Wright  

- Tracy Wright

Dear Lee-Ann,

Just want to drop you a line to say thank you so much once again for staying later to process our order yesterday and extending the cut off time. It was lovely speaking to you and you were so helpful and accommodating. A wonderful ordering experience all the way from Dubai :)

I thought I'd share the response from the recipient with you: 

I received the most amazing gift today!!!! Only from my buggy!!! Did you give strict instructions- because it was wrapped and presented in a real Bbway- you still the best though!!! My bug you spoiled us rotten!! I love the outfit!!! Haven't seen anything like it here... Her aunty b is so clever!!!!! Thank you thank you thank you!!!! 

Will definitely be using your beautiful online gift site again :)

Best Regards, Bronwyn and Andre

- Bronwyn Pearce

Good Morning

Thank you for the beautiful gift and excellent service.


Kind regards;

Marieta

- Marieta

Hi Annette! Net om te laat weet dat my pa sy pakkie vroeg vanoggend ontvang het. Ek het hom gebel en hy was maar baie emosioneel en hartseer. Hy s hy was so verras en het geen idee gehad dat ons so iets sou doen nie. Hy s dat dit alles baie pragtig verpak was - het natuurlik die hele box uitgepak om te sien wat daarin was. Nogmaals baie dankie vir al jou hulp. Ek het reeds en sal steeds in die toekoms, julle aanbeveel vir enige van my vriende wat geskenke huis toe wil stuur.
- Desir - Canada

Hello Tracy,

 

thank you very much for your email and for your excellent service.  My Dad is thrilled with the gift hampers and I believe the flowers looked beautiful when they arrived.  I got a text from my Dad this morning telling me he has the hamper.

 

Thank you for getting back to me.  thank you for your kind word about my Dad ..... he is working on being a "patient" patient and not over-doing things.  He knows he has to get well if he wants to go for his daily walks.

 

thanks again for everything Tracy ...... your have provided excellent customer service.

 

Regards,

Keitha
- Keitha

That is wonderful thank you so much.  Brilliant service, will definitely be using you again in the future. Joanne

- Joanne

Dear Katerina, The gift has now arrived and my brother is very pleased with it!
Thank you for your superb customer service.
I will definately recommend you to friends.

Kind regards Paola Bossi

- Paola Bossi

My dearest  Lee-Anne,

I can Never Thank You enough for the Wonderful gifts you delivered to our beloved mum Mari Lemmer in Port Elizabeth !  She was completely bowled over by the flowers and the good thing was, she said the exquisite little cup-cakes looked too beautiful to eat and too many "for one old woman" so she planned on inviting a few friends to share these.  The double good thing is that this made her invite some others to her little home (to share the cakes) and thereby they would "ooohh & aaahh !" over her two bouquets of beautiful flowers and this would make her feel warm and special.  She is only a tiny little sparrow but so brave, after my beloved Dad died so suddenly.  She actually counted each species of flower and gave me a very detailed report on her e-mail and, from all accounts, you once again, went out of your way to make it super-special !

I am blind-copying a number of my friends and family here (always blind copy for security reasons) but am leaving your details open for their benefit.

For my bundle of loved ones, blind copied here : I do not normally send stuff like this but THE GIFT LADY offers a very superior service and I really hope you make use of the services for personal or business.  Their level of personal caring and service is truly unsurpassed, even compared to that which we have here in North America and their prices are exceptionally reasonable.

Fondest wishes to you all,

Lisa & Gerry Benedix - CANADA

- Lisa & Gerry Benedix

Hi Lee-Ann,

Thanks again for your assistance. Excellent Customer Service.

Kind regards, Mark. 

- Mark

I just wanted to say - thank you.  It has been difficult over the years sending gifts and flowers to all my family in South Africa, so to find Gift Lady was such a relief!  The service you provide is always flawless and the choice of gifts and flowers are always lovely, the perfect way to stay in touch with all my relatives on their birthdays etc so we don't feel so far away. (And being able to pay online from overseas is an added bonus!) Thank you so much :)

Lisa

- Lisa

I just want to say thank you so much for your great service and delivery on time to my dad.

Blessings

Analie Swanepoel

- Analie Swanepoel

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