Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!


I just wanted to thank you for your fantastic customer service. I placed an order last week for my sister's birthday and the gift arrived on time - even though I left it to the last minute to order :-)

It's great to know that in this rushed world there are still trustworthy companies that have the 'leave it with us' approach.

Looking forward to placing many more orders with you.

Kind regards,


- Wendy

Hi Katerina

Wow I am so impress with this service.  I have received a e-mail confirming my order.

Kind Regards


- Michele Hannan

Hi Denise,


Sorry I did not see this email it went to my junk mail.


Thank you for sending the flowers, she was very happy! I've let her know to look out for something special on Monday.


Also just wanted to say thank you for having such a lovely site with so many nice goodies to spoil people with. I love buying gifts for my family from you! They are always so happy with what they receive.


Thanks again,



- Erin Coyne

Thanks so much for your email.  Great service you have, it helps us overseas people to look after our families and friends back home.  Thanks Yolanda
- Yolanda


My husband and I would like to sincerely thank you and your company.

Our daughter works for British Airways and was injured in a flight over to Cape Town which required her to be hospitalised once they landed.

You were the only company I could find that allowed us to send something quickly internationally to cheer her up.

Thank you again. 

Alison and Peter Brown
- Alison and Peter Brown

Thank you so much.  This is the second time in a couple of months that I have used The Gift Lady, what fabulous service, so reliable and a great range of gifts and flowers.

I live overseas now, but all my family are in SA, so this is a perfect spot for gift shopping.  Thank you again.

- Colleen Parker

Dear Lee-Ann, 

Thank you so much. You are very competent team, and it has been a pleasure doing business with you. I have told my friends about your company. You do a great job. 

Thanking you

Joan Massier

- Joan Massier

Thanks. You guys are brilliant!

- Simon Crosby

Dear Gift Lady

Would  just like to  thank  you  for your excellent service and professionalism.
The request of delivery on time and standard of quality.
Greatly appreciated and looking forward  to using  your services in future.
Kind  regards.
Shane Marthenuissen.

- Shane Marthenuissen.

Hi Lee-Ann

I hope you’re well today?

Thanks a mil for following up for me.  You guys rock!  Much appreciated.

 Have a great afternoon.

 V :)

- Vanessa Solomon

Dear Giftlady


A big thank you for getting this gift to our Birthday girl


Fantastic service


Kind regards

Ms H de Beer

- Ms H de Beer

Hello, Just a quick message to let you know you have made my girlfriends day thank you so much for all your hard work. Keep it up.


Regards Sean

- Sean

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